英國北拉納克郡的3 星級飯店

I stayed for 3 nights on May bank holiday. After travelling for 10 hrs, all I wanted was a good nights sleep, unfortunately there were 3 girls in the room next door , drinking, shouting and making a lot of noise, eventually at 2.00 am , I had to go to reception to complain, as I was going back to my room one of the girls , gave me verbal abuse because I had complained about them, needless to say, the noise continued. I am a 70yr old lady , who was in the room alone, so I was deeply upset at the situation. Although they were given 2 warnings , they didn’t care , it continued and the cleaner had to tell them to be quiet at 9.00 am. I got no sleep whatsoever, I was given a voucher for Costa coffee the next day. The stay here cost me £263 , I did ask about compensation for the night, to be told the staff member would speak to the Manager, regarding this. No compensation has been given. I certainly will not stay here again.

Excellent service from walking through the door Mark on reception was pleasant efficient and very helpful at check inn ,my room as ready a little early and was still allowed to check inn , room was good with no issues nice and clean bed very comfortable, all the staff are very pleasant and welcoming, food and service i cannot fault , for me the location is ideal being close to the M74 , a good overall hotel staff location and rice rolled into one , i will be staying here again well done guys . Martin Aspinall.

So the trouble was with booking and hotel number during booking I chose 1 large bed for 2 people, but in fact it was 2 single beds

Went in today as I thought I'd treat my hubby to a nice lunch. Ordered a lentil soup & steak & sausage pie. Normally a lentil soup is thick and tasting of ham stock, this was tasteless watery and STONE COLD. The waitress was very nice and apologised profusely, saying ”the soup kettle hadn't been turned on this morning”. Dread to think where the soup was sitting and how long then. Sent back the soup and just cancelled it. The steak pie dinner was not much better. The chips were warm and tasted fine. The vegetables were look warm and half cooked. The steak and sausage in the pie were cold and the pie was greasy tasting. We also purchased 1 can of Irn Bru & an apero spritz, Just over £37.75 for 2 steak pie dinners & the two drinks. It wasnt worth it, and after complaining to them about the cold soup it wasn't worth getting into it about the pie. Just put it down to experience and not go back. The only thing the restaurant in this hotel has to offer is its lovely waiting staff. The girl who served us was very pleasant and very honest. Otherwise, dont eat here. It was truly awful.

Stayed here for 1 night payed £75 so wasn't expecting much. But what a beautiful hotel and all the staff were first class I would stay here anytime and highly recommend it.I will definitely will stay here again. Great fir getting to livingstone outlet

免費停車，房間4星級標準，離市區稍遠，附近2公裏有超市。。。。。。。非常不錯。。。。。。。。。。。。。。。

I stayed for 3 nights on May bank holiday. After travelling for 10 hrs, all I wanted was a good nights sleep, unfortunately there were 3 girls in the room next door , drinking, shouting and making a lot of noise, eventually at 2.00 am , I had to go to reception to complain, as I was going back to my room one of the girls , gave me verbal abuse because I had complained about them, needless to say, the noise continued. I am a 70yr old lady , who was in the room alone, so I was deeply upset at the situation. Although they were given 2 warnings , they didn’t care , it continued and the cleaner had to tell them to be quiet at 9.00 am. I got no sleep whatsoever, I was given a voucher for Costa coffee the next day. The stay here cost me £263 , I did ask about compensation for the night, to be told the staff member would speak to the Manager, regarding this. No compensation has been given. I certainly will not stay here again.

Excellent service from walking through the door Mark on reception was pleasant efficient and very helpful at check inn ,my room as ready a little early and was still allowed to check inn , room was good with no issues nice and clean bed very comfortable, all the staff are very pleasant and welcoming, food and service i cannot fault , for me the location is ideal being close to the M74 , a good overall hotel staff location and rice rolled into one , i will be staying here again well done guys . Martin Aspinall.

So the trouble was with booking and hotel number during booking I chose 1 large bed for 2 people, but in fact it was 2 single beds

Stayed here for 1 night payed £75 so wasn't expecting much. But what a beautiful hotel and all the staff were first class I would stay here anytime and highly recommend it.I will definitely will stay here again. Great fir getting to livingstone outlet

Went in today as I thought I'd treat my hubby to a nice lunch. Ordered a lentil soup & steak & sausage pie. Normally a lentil soup is thick and tasting of ham stock, this was tasteless watery and STONE COLD. The waitress was very nice and apologised profusely, saying ”the soup kettle hadn't been turned on this morning”. Dread to think where the soup was sitting and how long then. Sent back the soup and just cancelled it. The steak pie dinner was not much better. The chips were warm and tasted fine. The vegetables were look warm and half cooked. The steak and sausage in the pie were cold and the pie was greasy tasting. We also purchased 1 can of Irn Bru & an apero spritz, Just over £37.75 for 2 steak pie dinners & the two drinks. It wasnt worth it, and after complaining to them about the cold soup it wasn't worth getting into it about the pie. Just put it down to experience and not go back. The only thing the restaurant in this hotel has to offer is its lovely waiting staff. The girl who served us was very pleasant and very honest. Otherwise, dont eat here. It was truly awful.