Absolutely fabulous day out,food,drinks and service was definitely 5 star and special thanks to our waitress Lilly,you were absolutely amazing and took care of all our needs.
Thank you so much guys for an amazing day out

真是太棒了！食物、飲料和服務絕對是五星級的，特別感謝我們的服務員莉莉，你真是太棒了，把我們所有的需求都照顧得無微不至。

非常感謝你們，讓我們度過瞭如此美好的一天！

If you want a day cruise, this is for YOU! We loved it and all the staff were amazing! Shout out to Qyuen (hopefully I’m spelling her name right, she’s have glasses and cute bangs). Sweetest staff, we were ordering drinks with her and as soon as she saw our glasses was empty, already walking over to ask us if we want to order more! Drinks on board are SO affordable ( would have probably paid hundreds back in US, only cost is like $40 ). The row boat to cave was amazing, we were just taking it all in how beautiful it is. Also if you are able too, please tip your rowing person, it such hard work! 

The only thing is there’ll be other tourists on board that don’t understand being a decent and kind person. They feel like they are entitled and treating the staff unfriendly. When the ship manager was giving safety and tour briefly they kept interrupting and talking over him (was so rude, they were group of like 20 people). Staff so patience with them! Also the staff was so amazing with everyone dietary restrictions, I have no ideas why these group was so chaotic, all of them were vegetarian and when staff bought out their special food to their tables, they complained that the buffet station was all either meats or seafood! I almost lost it and said something to them. Staff already catering to them and send plenty of food to their table, but the complaining about the buffet stations for the tourist on the board was CEAZY! 

But I do want to shoutout to Denmark, my family and I shared the row boat with them, nicest people! 

But overall please book this if you are able too!

如果你想體驗一日遊，這絕對是你的不二之選！我們非常喜歡，所有工作人員都棒極了！特別要感謝Qyuen（希望我沒拼錯她的名字，她戴著眼鏡，留著可愛的瀏海）。她是最貼心的工作人員，我們點飲料的時候，她一看到我們的杯子空了，就立刻過來問我們要不要再點！船上的飲料價格非常實惠（在美國可能要花幾百美元，而這裡只要40美元左右）。划船去洞穴的體驗非常棒，我們完全沉浸在美景之中。如果你方便的話，請給划船的人一些小費，他們真的非常辛苦！

唯一要注意的是，船上可能會有一些遊客不懂得如何做一個有禮貌、友善的人。他們覺得自己高人一等，對工作人員很不友善。當船長進行安全講解和遊覽介紹時，他們不停地打斷他，大聲喧嘩（非常沒禮貌，他們大概有20個人）。工作人員對他們非常有耐心！工作人員對所有人的飲食限制都非常體貼。我完全不明白為什麼這群人那麼吵鬧，他們都是素食主義者，當工作人員把他們的特殊食物送到桌上時，他們卻抱怨自助餐檯上全是肉或海鮮！我差點就忍不住跟他們說了。工作人員已經盡力滿足他們的需求，送了很多食物到他們的桌上，但他們卻對遊客的自助餐檯抱怨個不停，真是太瘋狂了！

不過，我還是要特別感謝丹麥，我和家人跟他們一起划船，他們真是太友善了！

總而言之，如果可以的話，強烈建議預訂這次旅行！

Was wonderful, food, staff ,activities and of course the boat was amazing , a must do for anyone visiting Ha Long Bay

太棒了！食物、員工、活動都很棒，當然還有那艘令人驚豔的船，絕對是所有來下龍灣遊客的必遊之地。

An excellent day trip, very relaxed, comfortable and friendly service.

Superb experience and would highly recommend.

一次非常棒的一日遊，輕鬆舒適，服務熱情周到。

體驗極佳，強烈推薦。

Wonderful excursion and excellent service. Lily provided gracious, timely, and superb service! Thank you for amazing adventure!

精彩的旅行和優質的服務！莉莉的服務熱情周到、及時到位，堪稱一流！感謝您帶來如此美妙的冒險之旅！

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