在美國阿拉斯加州，設有SPA的飯店

I was pretty disgusted to see the N word written in dust on the window in our suite. The food was overpriced and was definitely nothing special. Didn't matter after dinner though; there's no microwave to reheat left overs, and with how cold our room was, our food got cold and hard pretty fast. The wallpaper is coming off the wall, the hooks are coming out of the wall, we had the heat on friday-sunday but could never get it up past 68 degrees despite it being on for days. The water got shut off while we were there, parking was crowded/limited. We booked a room for 5, only to be put in a room with only 2 beds and told they couldn't provide us with a cot because of fire hazards; after complaining that I'm not putting my child on the very used/old carpet, they upgraded our room to include a couch for my 3rd child. The pool required a reservation but they didn't check reservations and the pool was over crowded. I was REALLY uncomfortable with how secluded I was from everyone when going to the locker room... it felt like the perfect spot for someone to catch a woman or child off guard. Everything is very old or outdated or broken in one way or another, and everything was VERY overpriced. If they want to claim they're a resort and charge resort prices, they need to start looking like a resort. Next time we need a weekend getaway, we'll be going to Denali instead!

安克雷奇最具代表性的酒店,即使我只能住一晚,我也必須住。一切都很好,房間有點小。絕對爲小老阿拉斯加支付大城市價格,這感覺就像價格。

預訂並在網上全額付款。他們有我們的信用卡存檔。沒想到他們想收取額外的房間押金。沒問題,我們可以處理額外的付款,除了他們的機器無法掃描我的Apple Pay。年長的女人很粗魯,告訴我們不能留下。這不是我們的錯。真的很疼!他們應該先解決機器問題,而不是責怪客戶。最後,培訓的年輕員工通過鍵入數字來計算我的Apple Card的充電。總體入住沒有應有的友好和專業。早餐還行,燕麥片沒有做正確超級幹,簡單的修復就是加了點水,但沒人管。雞蛋不是真的,人造雞蛋。只是有點失望。 房間很溫暖,浴室很乾淨。