Helpful staff and clean hotel with amazing architecture
Room was super clean and has all amenities.
Shower was clean and had hot water that ran fast.
Towels and bathrobes were also available.
I checked in late and checked out pretty early for my flight so I haven’t had the chance to explore their hammam, sauna and pools but i found it quite fascinating that they run breakfast for those who fly early starting 5 am! Also it’s quite close to the airport and they offer free drop offs to it around the clock.
The staff here are friendly, welcoming and extremely helpful. They treated us with respect and were happy to help us, explain the local area and took their time to chat to us. Shevket in particular was brilliant with us and treated us extremely well. The hotel itself was very modern. Our room was extremely clean (including the hot tub and the terrace). The food is maybe a little too expensive, but this is expected in a hotel. The location is okay with a 15 minute shuttle bus to larena beach at selected times, which could be considered as a con. However, we only went there once. Would overall highly recommend.
訪訪客Özellikle yabancı çalışanlar müşteri hizmetleri kalitesi oldukça düşük ,ne dediklerimizi ve istediklerimizi anlamakta güçlük çekiyorlar.Yemek servislerinde personel yetersiz ve enerjileri düşük .Animasyonlarda müzik başta olmak üzere çok şey beklememek gerekir.Bu kadar yüksek puanı alacak fiyat performansı yokmuş.
匿匿名用戶Отель хороший, нам дали просторный удобный номер. Персонал отеля очень доброжелательный. На пляже с негативом не столкнулись, очень приветливые были. Мы были в будние дни, может с этим связано. В ресторане очень приветливый юный парень, не помню имени. В последний день не было уборки, просто поставили бумагу с полотенцами, было не очень приятно, так как после моря в номере пол за два дня пачкается. В целом отелем остались довольны.
匿匿名用戶Nice hotel, location a bit away from Alanya was clean and friendly staff, actually the staff were excellent, beach was rocky slippery but still ok, travellers make sure to take light swimming shoes with you, swimming pool was good too.