Excellent hotel, very clean room with loads of additional facilities. The mini fridge in your room contains beers and other drinks, they also add complimentary foods and fruits in the room. Breakfast is really good value for money and the top bar view is breathtaking!!
訪訪客用戶Nice Old Hotel, Great Staff with few needs to improve.
Swimming pool is totally disappointment. Better to shut down, than keep running and not swimmable, waist of energy. The water is dirty, no star at all.
The lobby, the room and Ghurka bar are still great.
2 power shutdowns in 1 day, I believe they are struggling with power shortages due to dark lounges.
Breakfast was so so, coffee or tea should be not a challenge to serve first, sometimes took half of meal before they come. Many Tables are not stable and aligned, egg can easily roll over to other side. Atleast 3 tables on my experience.
Room is comfortable, nice bed and always fresh linen. Only noisy from AC , maintenance team came twice on my room to fix, though transfer was offered on my last 2 days.
Managers should not standing in buffet line, either they should help the line staffs or directing the team, talking business in public is not of our guests concern.
Front desk Trainee, has good presence, I thought first he is manager.
A lot can be improved and polished, the hotel has a great potential, nice design, great facilities and great staffs. I wish that management should look all themselves and review those small details.
DDambarExcellent hotel, very clean room with loads of additional facilities. The mini fridge in your room contains beers and other drinks, they also add complimentary foods and fruits in the room. Breakfast is really good value for money and the top bar view is breathtaking!!
訪訪客It is a lovely resort, and the scenery is nice. Unfortunately, my stay was not as pleasant as I expected it to be. I arrived at 3 AM on my first night; luckily, there was a staff to help us check-in. However, when we went inside our room, we had no hot water for the shower, and the toilet smelled really bad. It must have been an ongoing issue, as I see a scented diffuser inside the toilet. The following day, my other friends shared that they had very hot water in their rooms, and it was so hot that they had difficulties showering. To my surprise, the hot water issue was fixed in the afternoon, but the smelly toilet remained the same. We had to check out three nights earlier as the smell was unbearable.
The spa has not opened, and the gym looks like it hasn't been touched for years.
It's a great place if you don't expect to use the spa and the gym.