Was all going gd until we arrived at the restaurant the receptionist booked us into for our evening meal. On arrival staff could not find the booking! We were told to wait over in the corner while they seated other guests !
The staff told us we had no booking so marched us out of the restaurant and up stairs to another area to eat it was v busy and service quite slow. Payment for the meal had to be made there & then as receptionist had not added my card to our room!!
We spoke to the receptionist that evening she apologised & said she’d speak to staff who checked us in. Nxt morning on check out no mention of lost booking so when they said was everything ok I said except for the non booking of table last night. Oh yes I saw that on your notes !!! Just an apology.
很好
103 則評論
8.5/10
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8.4/10
很好
訪訪客地點方便,離都柏林市中心約四十分鐘車程。酒店整潔及舒服, Check in 非常快㨗及服務良好。游泳池及桑拿設施完美。享受了美味豐富的早餐。下次肯定再來。