Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.
不論是商務還是休閒旅客,金銀島飯店帶迷你水上樂園都能讓您的馬斯巴特之行變得更加美好而難忘。從飯店出發,至馬斯巴特機場僅有500m遠。附近很多景點,包括Kalanay Falls、San Antonio de Padua Cathedral和Nalum Falls都離飯店不遠。Buntod Sandbar and Reef Marine Sanctuary位於飯店僅2km。如果您喜歡安靜的用餐,飯店可以提供房間送餐服務。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的FluffyLand Cafe、Cherish Resort(東南亞菜)和Zero 8 Resto Bar不妨可以試試。飯店提供健身室,旅客可以在這裡舒緩身心壓力。飯店的會議廳提供優質服務,是眾多商旅客選擇入住這裡的原因。工作人員可根據旅客需要安排接機服務。
訪訪客用戶Excellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.
訪訪客用戶The place is nice. Easy to find. No hidden charges.
The staff don't know how to say no. 🫡
They will cater to your needs.
The pool is cold. I hope they will make it warm especially at night.
Some features might need maintenance. Like the CRs.
Overall, it was a really good place to stay before we went to the hot springs nearby.