摩洛哥馬拉喀什-薩菲大區的寵物友善飯店

入住過程對客服來說不錯,但我的房間體驗太差了,訂的是高級套房,結果定的是普通房,被告知本該在房間的人決定再住一天。網上查的時候發現房間還是可以預定的,第二天要求換到我保留的房間時被告知又訂了,應該排隊查一下令人驚訝的是,同一房間仍然可供預訂。我覺得他們通過以更高的價格預訂套房,然後給他們更便宜的房間來欺騙人們。 夜班船員非常友好,告訴我經理正在旅行。但是,我不明白誰負責管理網站,並確保在可用時發佈正確的房間。我試圖通過電話和電子郵件聯繫他們,但什麼也沒有發生。我希望Trip導遊和酒店對他們的行爲負責,並確保不會發生在其他客戶身上。我本來可以預訂一個與我尋找的相似美學的不同套房,但我甚至無法取消預訂。訂具體房間應該有系統到位,如果房間沒有,客戶應該收到自動退款。他們的工作是弄清楚房間什麼時候有,是什麼樣的房間。此外,房間裏有一堆小玩意,桌子、牆壁和桌子的底部都裂開了。

Convenient location, spacious room, friendly staff, nice environment, good breakfast, balcony with a view

清潔度 床上有兩條毯子，我睡覺時夾在它們中間，但它們沒有被洗過。每天早上只需將其折疊起來並安裝好即可。當然，這裡不提供床單，所以我認為這裡適合不介意床單的人。客廳、淋浴間和衛生間雖然舊但很乾淨。 地點 距離舊城區僅幾步之遙。到達那裡有點棘手，但一旦你習慣了就很容易了。馬拉喀什的街道就像迷宮一樣，我認為很難找到任何住宿，所以我實際上並沒有扣分。 服務 這是一家裡亞德，屋頂上的休閒空間非常好。那是一個晴朗的二月天，氣溫大約 22 度，微風徐徐，非常舒適。客廳也很漂亮。 設施便利設施 有廁紙 洗髮精和沐浴乳 無 沒有床單 毛巾租借 15dh 早餐是 4 歐元或 40 迪拉姆，晚餐是 9 歐元或 90 迪拉姆。 （2025 年 2 月） 請注意，每晚住宿稅為 2.5 歐元，僅接受現金支付，因此請攜帶歐元。 我其實不關心，但是 雙層床的上鋪 沒有固定的梯子，一道只有7公分高的矮籬笆，高約2米 因此，我認為它不適合有懼高症的人。 這是一次有趣的住宿，因為我可以和貓一起玩。

不錯,乾淨,服務好,工作人員友好,自助早餐很棒。真的印象深刻。

這家旅館很棒，員工服務周到，讓人感覺他們真心希望客人住得舒適愉快。客房服務會多次送來補充物品。 這是我在該國兩週行程中住過的最好的地方。飯店面對海灘，健身房設施不錯，還有室內溫水泳池，步行即可到達市場。室外泳池沒有加熱，12 月游泳有點冷。 我很喜歡早餐，還有一些很有趣的菜色，像是香蕉醬。謝謝大家！ 😊

I actually did not stay in this Riad. I booked this Riad via trip.com for 3 nights and paid upfront. But when we reached there, person over there said there is no booking. They even said they don’t know what trip.com is. Even phone number on trip.com and even google is not right. When I saw that number to person over there, he didn’t recognise number. Owner of Riad finally talked to trip.com and told me that he will give us accommodation on different Riad for one night and somewhere else for another two night. First accommodation was good but second one for two nights was extremely small and not up to mark.  Now I don’t know who was on fault here whether this Riad who purposefully overbooked and then accommodated me on different cheap Riad OR trip.com who didn’t confirm booking with them.  Our holiday was completely ruined.

The Riad is absolutely lovely — charming Moroccan design, a peaceful courtyard, and a rooftop terrace perfect for breakfast or winding down. The location is ideal, just a short walk from Jemaa el-Fnaa, yet quiet enough to relax. Our room was spotless, the air-con worked well, and everything felt clean and fresh. Breakfast was generous and tasty, served on the terrace with a relaxed vibe. I’m giving 4 out of 5 for service only because staff didn’t regularly check the rooms. Sometimes essentials like toilet paper or… weren’t restocked unless we asked. The team was friendly, but a little more attention would’ve made it perfect. Overall, it’s a beautiful stay and I’d absolutely recommend it.

住宿的好地方，位置只需步行即可到達紀念品市場，所有工作人員都非常友好，早餐很好，每次從外面回來都有免費的茶和小吃，房間每天都會打掃，沒有什麼可抱怨的

這家突襲酒店風景優美,接待女士可愛而樂於助人。但酒吧餐廳的一位工作人員似乎只喜歡與阿拉伯或法語客戶交談。他非常煩人,我問他菜單,當我在酒吧等我的房間準備好,他完全忘記了我的要求,他正在和2名法國客人交談,第二天,當我拍照時,他大聲喊我,因爲我不知道地方是客房的露台,沒有標誌或大門關閉,我感覺我非常不舒服和不受歡迎。無論如何,房間很好,但服務絕對不是5星

Didn’t know much about the Riad’s in Morocco but after the stay I understood the culture more. We arrived at night and couldn’t find the Riad for a while some locals helped us locate it through the alleyways (They did demand tips but we didn’t have enough small cash yet) It was scarier walking through the alleyways than it seemed but quite a chaotic main road. The inside was lovely couldn’t tell too much on arrival but the next day you could see the beautiful interior. Clean and accommodating. The host was friendly and recommend lots to do. The breakfast wasn’t for me but my friend enjoyed it