摩洛哥馬拉喀什-薩菲大區的寵物友善飯店

入住過程對客服來說不錯,但我的房間體驗太差了,訂的是高級套房,結果定的是普通房,被告知本該在房間的人決定再住一天。網上查的時候發現房間還是可以預定的,第二天要求換到我保留的房間時被告知又訂了,應該排隊查一下令人驚訝的是,同一房間仍然可供預訂。我覺得他們通過以更高的價格預訂套房,然後給他們更便宜的房間來欺騙人們。 夜班船員非常友好,告訴我經理正在旅行。但是,我不明白誰負責管理網站,並確保在可用時發佈正確的房間。我試圖通過電話和電子郵件聯繫他們,但什麼也沒有發生。我希望Trip導遊和酒店對他們的行爲負責,並確保不會發生在其他客戶身上。我本來可以預訂一個與我尋找的相似美學的不同套房,但我甚至無法取消預訂。訂具體房間應該有系統到位,如果房間沒有,客戶應該收到自動退款。他們的工作是弄清楚房間什麼時候有,是什麼樣的房間。此外,房間裏有一堆小玩意,桌子、牆壁和桌子的底部都裂開了。

Convenient location, spacious room, friendly staff, nice environment, good breakfast, balcony with a view

店家小哥哥人超級無敵好 因為飛機晚點三小時 到的時候已經是凌晨 給店家電話問是否還可以辦入住 店家一直等着我到 還特意出來接我 第一天的摩洛哥之旅感覺到了滿滿的友好 這個國家第一天就愛上了 推薦大家住這家青旅

不錯,乾淨,服務好,工作人員友好,自助早餐很棒。真的印象深刻。

飯店房間條件很完美。 超舒服。 5顆星，早餐沒有應有的好。這是一家五星級飯店。吃的東西並不多。很多果醬和橄欖，麵包和甜食，或多或少像二星級飯店的早餐。

The Riad is absolutely lovely — charming Moroccan design, a peaceful courtyard, and a rooftop terrace perfect for breakfast or winding down. The location is ideal, just a short walk from Jemaa el-Fnaa, yet quiet enough to relax. Our room was spotless, the air-con worked well, and everything felt clean and fresh. Breakfast was generous and tasty, served on the terrace with a relaxed vibe. I’m giving 4 out of 5 for service only because staff didn’t regularly check the rooms. Sometimes essentials like toilet paper or… weren’t restocked unless we asked. The team was friendly, but a little more attention would’ve made it perfect. Overall, it’s a beautiful stay and I’d absolutely recommend it.

這家突襲酒店風景優美,接待女士可愛而樂於助人。但酒吧餐廳的一位工作人員似乎只喜歡與阿拉伯或法語客戶交談。他非常煩人,我問他菜單,當我在酒吧等我的房間準備好,他完全忘記了我的要求,他正在和2名法國客人交談,第二天,當我拍照時,他大聲喊我,因爲我不知道地方是客房的露台,沒有標誌或大門關閉,我感覺我非常不舒服和不受歡迎。無論如何,房間很好,但服務絕對不是5星

Didn’t know much about the Riad’s in Morocco but after the stay I understood the culture more. We arrived at night and couldn’t find the Riad for a while some locals helped us locate it through the alleyways (They did demand tips but we didn’t have enough small cash yet) It was scarier walking through the alleyways than it seemed but quite a chaotic main road. The inside was lovely couldn’t tell too much on arrival but the next day you could see the beautiful interior. Clean and accommodating. The host was friendly and recommend lots to do. The breakfast wasn’t for me but my friend enjoyed it

Don’t be shocked when you’re taken to a cheap back office beside the portal of the hotel after you arrived. It’s here where the check-in and check-out and all the guest related issues are handled. After you’re cleared you’re lead through a luxuriously decorated hall that seems to have been designed to be the reception of a five star hotel. The actual purpose of it was never revealed. The service was acceptable at best. One had the impression the personal was hiding from the guests. That said the hotel has marvelous premisses and the suites are decorated tastefully. The pool is too cold!

特別好！給升了別墅房，一個房間就像一個宮殿，酒店的花園比景點還美。免費接送機的車都很豪華，航班行李延誤管家和前台幫忙給機場打電話催行李，最後順利拿到，非常感謝！如果趕上價格合適，真的非常推薦體驗一下文華東方！