Staff is all very professional and friendly. However I was expecting the room to be a little nicer and well kept. The AC was not on before arriving so it was extremely hot and humid and took a little bit to get back to a decent temperature. There was a white powder lined along all the edges of the baseboards I am assuming to keep away bugs.. The bed was extremely hard and uncomfortable which was a little disappointing. On to the great stuff. You get a welcome drink of Prosecco or any non alcoholic beverage. The pool area is beautiful and so is the beach and bar below. We had an unexpected situation occur that our flight was delayed so we missed out on a day and a half of our stay so our last day they still allowed us to enjoy the pool and beach access after checkout. The breakfast was amazing but go early before the best croissants run out! Overall this was a great stay.
GGabiGWe were nervous to book here based on the mix reviews. Especially this being the only 3 star hotel we booked throughout our trip however, it had the most comfiest bed out of all our stays in Italy. The only downfall to the excellent location is the parking as it is difficult to find at busy times. However, the payable option is almost always available on the blue line side. Breakfast was okay not a whole ton of options. Everything was clean to standard except for the shower… we wore sandals due to the black mold in the corners of the shower. Not to make excuses, but I find this common in a lot of Italy’s hotels as you need to take into consideration of how old most of these places are. Overall, it was a pretty good stay since most of the time you are out and about exploring.
JJimFrom the flexibility when I contacted to say I would be very late, the high standard of the room and in particular the cleanliness and the excellent breakfast in the morning I would rate ‘Lamato Borgo’ higher than most hotel’s I have stayed in.
訪訪客用戶Our flight got delayed but the hotel staff stayed late at night to let us check-in. Friendly staff, clean apartment, great location right next to the train station
EEdoardoPersonale gentile, accogliente, molto disponibile. La notte riesci a riposare bene. Solo il letto un po' scomodo, ma molto ampio e spazioso. Sono stato molto bene e ci ritornerei.
訪訪客用戶Nonostante lo stile e il servizio sia fermo agli anni 80 appena si entra l'impatto non è male perché è grande e i punti di interesse sono abbastanza visibili. Check in e check out su alcuni punti un po' confuso ma nulla da dire sulla gentilezza e disponibilità. Servizio al bar decisamente lento così come nella colazione la quale è veramente povera e ciò che è disponibile non invoglia. Non ci sono punti con bevande calde perché te le riscaldano nel boccale di acciaio, principalmente yogurt confenzionati e se c'è sfuso non viene coperto. Solo un tipo di pane poi si è invaso da fette biscottate e marmellate monodose. Insomma credo che per essere un quattro stelle non rispetti quelle che sono le aspettative anche perché nelle camere prediligono la plastica. Le stanze sono pulite ma vecchio stile e per poter riscaldarle ulteriormente si è costretti a dormire con il forte rumore delle ventole. Il riscaldamento in bagno non ha sempre funzionato. Detto ciò consiglio di rivedere un po' lo stile decisamente fermo come già detto agli anni 80 non perché questi non fossero bellissimi come anni, ma perché le 4 stelle di allora sono decisamente diverse da oggi.