Hotel is good near station, all services like room service for food and cleaning is also good all staff is cooperative. But whenever u order any food or tea its cost already added with service tax.
The hotel is overpriced by all stamdards. No doubt its clean but the finishing is noth worth the money they are charging. Shower wasnot working. Wifi signal comes only at reception. Blocked bathtub. Open wiring and panels. Dirty tea cups even after telling them to clean the room. The worst experience was that they charged me for breakfast. But their retaurant wasnt operational and i had do eat poha and paratha on both days of my day. That too in my room in limited quantity. Regards. No network in room.
The rooms were good, the pool was good. Just that the restaurant service wasn’t good. We had to wait for an hour to get the food that we ordered and staff denied to serve the food at room so we had to sit at restaurant although we saw that they delivered the food into room for others. And the water they provided wasn’t in the packed bottle, they were refilling the old bottles with the water and it wasn’t clean. Where’s my discount coupon?
Location and property is good, food was tasty, team is very courteous under the leadership of gm krishnan sir. They also arranged my parent’s anniversary celebration setup on deck on very short notice.