英國沃裡克郡的寵物友善飯店

在接待處的比爾絕對是夢幻般的,他的友好的服務和熱情的歡迎正是我們需要的。不幸的是,房間在地板上,沒有插頭插座,所以不得不要求延長線來爲我們牀附近的設備充電,但總的來說,這是一個美妙的體驗,食物和早餐都很好。我們肯定會再次訪問,因爲客戶服務是完美的,這是我們最 vaule

在參觀沃里克城堡之前，我們孫子在這裡住了一晚，除了地毯有點異味外，一切都很乾淨！ ！ ！ 當我們到達時，工作人員非常棒，幫我們辦理了入住手續，很快就解決了孫子在沙發床上沒有寢具的問題，假日酒店提供免費早餐，非常好👍🏼……如果我支付成人每人10英鎊的費用，我會想要更好的選擇（沒有雞蛋和蘑菇）和更好的質量……酒店看起來很陳舊，但對於我們的住宿來說還不錯，謝謝

這家酒店各方面基本符合希爾頓標準，説幾個特別的地方：第一，位置便利，離火車站很近，步行可達，步行可達莎士比亞出生地那條街，有一家Morrison超市也很近；酒店四個方向都有行人可以進出的小門，google map可能不是很準確。第二，Junior Suite 其實就是一個大房間，沙發可以改成梳化床，沒什麼套間的感覺，但是梳化床挺大的。那個沙發的靠墊被工作人員鋪成梳化床的時候是被墊在地上的，如果進門以後要坐沙發，還是先拍打拍打吧，感覺不是特別乾淨。這家酒店不提供牙刷之類的，管前台要也沒有，需要自己準備。第三，前台服務人員，入住那天是位女服務員，服務較差，早餐地點和時間也沒有主動説，加床也遲遲沒有安排，從房間打電話半天也沒人接，我用手機從外線撥才匆忙接起來，告訴她我還以為是房間電話壞了。後來一天的男服務員服務就很熱情，告訴我們火車票的使用，還有去火車站便捷的小門，還有一位男服務員看我們有小朋友，還多給了幾瓶水和曲奇，所以還是信任希爾頓的服務的，衹是希望加強對所有員工的培訓

房間很乾淨,寬敞 建築入口的鎖沒有維護。 Wifi非常有限,酒店大堂。 在房間裏,沒有wifi,而且手機網絡連接也很反

酒店地理位置優越,適合前往雅芳的Stratford短途旅行。只需步行一小段路程即可到達市中心。 房間舒適,牀很大。停車場方便,豐富。不太貴。 缺點(略微)沒有電梯。但只有2層。我們處理的工作人員很友好,樂於助人。沒有需要解決的問題。我們沒有使用休閒設施。

房間很乾淨,對他們提供的清潔服務很滿意。我們很高興他們提供了我們喜歡的免費飲料和一些餅乾!小東西,但從一日遊的過度疲憊和午夜到達酒店,使我們的心情更加明亮。感謝您的住宿的好地方!

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

可愛的酒店,餐廳和水療中心。房間配有特大牀,配有茶和咖啡,吹風機和熨衣板設施。工作人員友好。我在那裏度過了愉快的時光。

我在這裏度過了一個絕對愉快的住宿。房間一塵不染,房間裏提供咖啡機,浴袍,房間拖鞋,吹風機。有基本的洗浴用品,你可以要求洗漱用具或剃鬚用具。 客房內用餐菜單價格很好,但不是一整天,所以請與前台覈實。 酒店周圍有很多事情要做,也有充足的停車場。 室內泳池加熱,可使用到8PM,早餐從7-10AM開始,很可愛的傳播。

我們預訂了房間，我的兒子和女兒因為剛剛完成考試而被升級。我們養了狗，我們的房間很好，門通向大片綠色區域，你可以坐在外面。前夕很忙，因為有一個舞會和另一個活動，餐廳的服務很慢。我與接待處的主管交談並解釋了我們遇到的問題，她非常樂於助人 - 他們為我們提供了飲料和午餐作為歉意，這是一個很好的舉動。我們一定會回來的。