Stayed here recently for 5 days. Fantastic experience here. Staff are unbelievably helpful. Didn’t get all the names of staff but Dave in particular was extremely helpful and went out of his way to ensure a couple of parking issues were sorted immediately. The car parking situation is the only real issue I would have with the hotel as it is a small car park and spaces are on a first come basis but this would definitely not deter me from returning. Rooms are excellent, spotless clean.Easy 10 minute walk into town and nice walkways along the canal which runs alongside the hotel. If you don’t want a noisy awakening around 6.30am from the gym music below stay away from the first floor rooms,although this didn’t bother us at all as we were happy to be up early
The staff here are all lovely, super helpful and accommodating. Hotel guests can use the spa facilities for free during their stay, something we took full advantage of. It’s a nice hotel to stay in if you’re in the area. Ideally there’d be a little more attention to upkeep- there are cobwebs in some harder to reach spots, we kept being given too few towels, the heater didn’t work, the shower was stiff and hard to turn on, and the batteries in the tv remote needed replacing. All small things that the staff were happy to fix when notified though.