在菲律賓中米沙鄢，設有停車場的飯店

That's the end of our stay at this hotel in the executive suite. What we liked: Hotel location; Gorgeous landscapes from the room window; Pool area; Spacious swimming pool; Spacious room; The pool is properly planned; Very cute dogs and cats. They cheered us up.; The staff is very polite and tries to help with everything.; Relaxing massage; There was oatmeal on the breakfast menu, which is rare in the Philippines.; Your requests are being listened to. What didn't you like: A small selection of paid breakfast. There is no buffet and you need to choose from the menu. But you can only choose 1 dish and drink for each one. In other words, don't expect to try even a couple of dishes for prepaid money. Here you can choose only 1 dish for breakfast. The rest is paid. It became clear only on the 3rd day of the stay, as they could not understand how the breakfast system worked. We were charged 390 Philippine pesos for SPAM (or rather, three slices of local ham). It's expensive for this kind and quantity of food. •On the last day, the cost of paying for a fruit plate increased. It was 350 pesos, it became 400. •When ordering tom yam, we asked for additional shrimp (+250 pesos). We were served soup with 7 shrimp halves. We still haven't figured out how many shrimps there would have been without the extra ones we paid for. 🙈We thought they forgot to add additional ones. Then we saw the bill and additional shrimps were deposited. •Few seafood dishes. Considering that you are 50 meters from the sea. There are also few products with vegetables. We suffered because of this. There was no light food. •The leaves in each salad were stale. •Service fees were from everything. We understand when the service fee is for food, but we still don't understand why the fee was for a massage. That is, the fee for the massage + the service FEE for the massage. •There were also fees for filming shark swimming on our phone. We also did not understand why the fee, if the tour itself cost 7,500 pesos + 300 pesos was a service fee (again, we do not understand why it is not included in the total cost of the tour) + 260 pesos for shooting on the phone; I was disappointed that when booking an excursion to swim with sharks for 7,500 pesos, fishing was included, but no one offered it to us. They just took us, we swam and brought it back. They say the tour took 5 hours, but it was two and a half hours. •Hand soap has not been refilled in two days; • The automatic circulation of water in the pool was rarely turned on, so we swam with flies for two days... trying to catch them from there; •The performers were an hour late for the first tour, and 30 minutes late for the second. We don't understand why our time wasn't respected. • One shower wasn't working. There was no water coming out of it; • Often they didn't bring half of the dish. That is, if you ordered a meat plate with grapes, cheese and crackers, be prepared that I may not bring you crackers, but there will be 3 pieces of cheese. That's for 590 pesos. We ordered this plate twice, and two times we didn't get any crackers. The second time we asked and they informed us. Also, when ordering mashed potatoes with chicken, they brought us chicken without mashed potatoes. We asked and were informed. Everything was already cold. They didn't add a banana to the banana pancakes. Unfortunately, curtains are not blackout, for those who cannot sleep without them, bring a sleep mask. I write absolutely all the little things, as I am very careful about the service. I really liked this hotel. In any case, I recommend it wholeheartedly. After all, they communicate politely with you here, there are gorgeous views from a spacious room, and there is a large swimming pool. But I have to write down the little things so that the management can improve the quality of service so that staying at this hotel leaves only positive emotions for absolutely everyone! After all, the hotel is really beautiful!

有幸入住蔡酒店及公寓,這是一次值得注意的體驗。從我到達的那一刻起,熱情的工作人員和無縫的入住流程爲愉快的住宿奠定了基調。位置優越,靠近主要景點,餐飲場所和購物區,使其非常適合休閒和商務旅客。 房間完美無瑕,現代傢俱結合舒適和功能。牀鋪豪華而誘人,確保了一夜好眠。我特別讚賞寬敞的浴室和滿足各種需求的基本設施的可用性。Wi-Fi連接快速可靠,這是保持連接的絕佳選擇。 酒店的公共區域,包括大堂和用餐空間,維護良好,散發出精緻而舒適的氛圍。早餐選擇多樣,美味,當地和國際菜餚,吸引所有口味。內部餐廳工作人員很細心,確保了愉快的用餐體驗。 真正使蔡酒店的與衆不同的是卓越的服務。工作人員超越一切,以確保我的住宿舒適和愉快,總是以熱情的微笑迎接我,並願意協助任何請求。 雖然一切都接近完美,但一個小的改進可以加強房間的隔音,以阻止偶爾的街道噪音。儘管如此,這並沒有顯著降低我的整體體驗。 我強烈推薦蔡酒店和公寓給任何訪問該地區的人。它提供物超所值,黃金地段和無可挑剔的服務,保證了難忘的住宿。我期待着下次旅行回來!

十分適合家庭入住，特別是小孩很喜歡游泳，鄰近海灘，可以看到Alona beach的美景，我們還意外看到小海龜返回大海的過程，建議可以至少連著兩天，多感受一下這裡的美好

衞生，環境，服務沒得説很棒， 一開始給了我一個上電梯右手連廊的房間，這個位置房間都是別人要從這裏經過，説話聲走路聲音都特別特別響，一個晚上沒睡好，跟前台溝通因為英語也不怎麼樣，溝通不太順，最後好在攜程積極幫我們溝通換了個安靜的房間 不過泳池有個女服務人員好像歧視中國人，明明九點送了兩杯飲品，她看看我是中國人非説一杯，老外就是兩杯，這樣子的服務人員會給酒店帶來很大的負面影響，一樣酒店能重視 最重要的是酒店的沙灘超級小，酒店也比較偏衹能在酒店呆著，出去必須坐車才行，在國外訂酒店不要一次定太多天的要求提前退房的話攜程每次都敷衍説酒店不給退，攜程跟酒店簽的霸王條款

地點偏遠，不過飯店是有 當地叫tuktuk 車(其實就是Tricyle) $400，有大型行李也可以飯店派旅行車接送費用另計$1700，飯店有提供機車租賃或是包車行程服務喔，因為我是租車自駕所以其它費用可以詢問飯店，有免費停車但超過10點飯店人員會關門請他們開或是自行打開都可，好處因為偏遠所以安靜，當天入住都是歐洲旅客還好沒開趴所以沒感覺到吵，吐嘈那個門鎖真的很爛每次出去要鎖轉半天鎖不上..建議換一個鎖頭..，建議真的要放鞋架外面沒鞋架不知擺哪...，因為去年底才新開的所以設施都很新，房間沒有蚊蟲螞蟻除非你沒馬上關門，床不軟也不硬非常好睡，冷氣是大金空調非常安靜夠冷很好，這家除了牙膏牙刷其它需自備，完全沒有附，冰箱飲料除了水其它全都要付費喔！，淋浴排水不良容易堵住，熱水我看外面屬於太陽能熱水器所以熱水供應比較慢大約開2-3分鐘後水溫才變熱，房間衣架非常少只有附2個，插頭很多非常適合充行動電源跟手機的我們，有簡易酒吧，泳池水都很乾淨，服務生定期都會清掃，不過感覺到留守人員沒幾個白天2個晚上固定1位，早餐不錯都是當天早上做選擇不多但至少有飯後水果， 餐點味道非常棒，不管西式菲式都很可以，這價位住到這種環境物超所值

毛巾、床單這些布草洗的很乾凈。一般來説，東南亞很多本地民宿和中低端酒店都喜歡用柔順劑，但是柔順劑會讓布料不透氣、不吸水。這家酒店的布草沒有用柔順劑，是正常洗乾淨了的酒店床單和毛巾，透氣性、吸水性都是正常的。 酒店離機場不遠，但是堵車嚴重，一定要提前出門。如果是要去大島的市中心碼頭區域的話，會更堵，做好一個半小時的準備。 美中不足的兩個缺點：第一個是房間比較小；第二個是中央空調的噪音比較大，並且製冷效果一般，房間可以涼快下來，但是温度不會特別低。 早餐很好，甚至有國內已經標配了的現煮粉面。 酒店沒有4、13、14層。

這間豪華海景特大床房是我們整個行程裏訂得最貴的一間房，本以為能享受到五星級奢華酒店該有的品質，結果卻換來了一肚子氣，成了體驗最差、最讓人寒心的一間！房間硬件底子雖然沒問題，但這家酒店的入住流程和服務管理簡直是一場災難。在明知房間嚴重延遲交付、讓客人面臨超長等待的情況下，現場員工表現得極其冷漠。我們累到在正規大堂裏蹲下，那麼多工作人員竟然當沒看見，沒有任何尊重的關懷，連一句安撫、一杯歡迎飲料都沒有。一個打着高端奢華旗號的酒店，基本的服務意識卻連普通服務業都不如。房間好那是硬件，但如此差勁的服務直接毀了整個入住心情。絕對不會再來，提醒注重服務體驗的朋友千萬避坑！

他們比上次改進了很多，房間外有飲水機，有電梯，盤子裡的免費早餐份量有限，但還可以，他們沒有在房間裡提供水壺，因為他們說他們外面有飲水機，可以提供熱水，雖然沒有新燒開的水那麼熱，我試圖租一個，但非常昂貴，每天 150 菲律賓比索，在我看來，收取這麼多費用非常昂貴。除此之外，工作人員非常樂於助人且彬彬有禮，房間乾淨，空間有限，尤其是浴室，但還可以。

酒店服務非常好，因為腳受傷了，工作人員全程提供輪椅並陪同。房間設施也很好，床睡着舒服。美中不足就是週末有本地人在辦婚禮，酒店人太多，入住要排隊，電梯也等比較久，酒店不讓外賣進入，要自己下樓去取。但是整體來説在宿務是很棒的一家酒店

房間是一間類似於國內的小別墅，但是東西設施少，泳池漂亮，飯菜較單一，除非自己單點，浮潛好，但是潛導少，要預約，海很漂亮，服務員都熱情！