匿匿名用戶The Hotel is great and service of F&B and Housekeeping is superb.
However the sore point is the Front Office Staff who probably are more like headless chickens running around all over the place. It seems that they don't have a proper shift handover. Even after giving clear instructions they were all goofy and confused at most times. They are operating with some chaos in that section.
However the other members of the staff are attentive to the details, the staff at the Lounge in the 7th floor was impeccable and attentive and very hospitable. Even the housekeepers and concierge staff were super.
Good buzzing place to stay while Indore!
訪訪客用戶Hey, i am a fellow traveller from hyderabad and here’s my candid review about sarovar portico 1. Price - i made my booking for one night and triple occupancy for the basic room without breakfast. 2. Service - exceptional service by the hotel staff. The front desk upgraded our room by 2 levels without asking for it. We were extremely tired and fatigued from our trip and this was a very lovely experience other staff also very cordial and helpful 3. Property maintenance - its an old property and that surely is visible as soon as you enter the place. I think they should consider renovation. Rooms are hygienic to a great extent, one would ideally not have complaints 4. Complaints - if i were to nitpick, it would be that 1-2 stains in the bathroom that bothered me and how the pool has no depth. The mattress was broken and it was a very painful sleep that night. Mattress has to be of high quality final verdict - if you get good discount like me, totally worth it! if not, consider something else