在印度喀拉拉邦，設有Wi-Fi的飯店

Had a wonderful stay. Swimming pool and breakfast buffet was excellent.

This place is nestled in the bylanes of fort kochi. I love the fact that they have painstakingly restored an old heritage building. I appreciate the efforts and thoughts behind it. However, other areas fall short behind by miles. I got a viceroy room with an unclean balcony with no chairs to sit over. Dysfunctional phone and television set was never fixed. Overall the room was clean and good. However, catering seems to be amiss, organizing the buffet spread with right accompaniments matters. Who would serve fried rice with curd!

我們在Ernakulam的普拉亞納酒店住宿總體來說是一次非常好的體驗,主要是因爲工作人員熱情的招待和優質的服務。從我們到達的那一刻起,我們就被安排感受到了歡迎。歡迎飲料是一種令人耳目一新的接觸,爲愉快的住宿奠定了基調。接待團隊高效而禮貌,順利辦理入住手續,並確保我們擁有所有必要的住宿細節。特別要提到行李員,他們非常樂於助人,臉上總是微笑,他們的專注給人留下了深刻的印象。 酒店的位置是一個很大的加分項,位置便利,無論是觀光、購物還是商務,都很容易在城市周圍走動。無障礙環境和周圍環境增加了整體的積極體驗。 雖然我們真的很欣賞這項服務,但有幾個方面可以改進。酒店底部的餐廳在食物選擇方面沒有提供太多種類,這有點令人失望。如果有更多的選擇,特別是對於那些停留更長的人來說,這將是很棒的。房間沒有水壺,這是許多旅行者期待快速喝一杯茶或咖啡的東西。缺少洗澡立方體(淋浴圍欄),使浴室體驗變得不那麼方便。我們也面臨一個問題,毛巾即使在要求後也沒有提供,這是一個小失望。 儘管如此,工作人員的奉獻精神和整體的舒適感掩蓋了這些微小的不便。他們的細心,禮貌的行爲和樂於幫助使所有不同。儘管有一些缺少的設施,但熱情好客和優越的地理位置使普拉亞納酒店成爲旅行者的絕佳選擇。我們感謝對我們的溫暖和關懷,肯定會考慮將來再次入住!

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

我最近住在時代廣場酒店,體驗最愉快。從我入住的那一刻起,工作人員的幫助給我留下了深刻的印象。他們很細心,走出了他們的道路,以確保我的舒適和方便,在我的整個住宿。 房間本身很可愛–乾淨,寬敞,設備齊全,舒適,在探索了一天的城市後提供了美妙的撤退。顯然,酒店爲保持高標準的清潔和客人滿意度而感到自豪。 酒店的早餐很合理,有適合不同口味的物品選擇。雖然不是我遇到的最廣泛的自助餐,但食物的質量很好,提供了堅實的一天開始。 然而,我的住宿並非沒有問題。最持久的問題是酒店spa不斷的冷電話。幾乎每天接到這些電話變得相當麻煩。這是酒店管理層可能想重新考慮的事情,或者至少爲客人提供選擇退出此類通信的選擇。 此外,一名工作人員因沒有提前通知他們,有一次我將錯過自助早餐,而對我進行了一次不幸的事件。這種突然性令人驚訝,不符合團隊其他成員設定的優秀服務標準。 總而言之,我在時代廣場酒店的住宿在許多方面都令人愉快,員工值得稱讚,住宿環境優美,餐飲選擇合理。然而,spa的營銷策略和與工作人員的孤立事件確實對整體體驗略有損害。希望酒店考慮這一反饋,以確保未來客人更愉快、更無縫的體驗

Fantastic experience. Fabulous food and modestly priced, friendly staff. Rooms and exterior of the property, although great, could be so much better with a coat of paint and minor plumbing issues resolved in addition to removing stains from the outdoor cushions. Would definitely recommend this hotel. Great location. We also hired the houseboat and that was the highlight of our trip. Food provided was fit for a king and we had our own personal chef with 3 other people waiting on us! A must do for all guests.

O by Tamara Hotel的評論 評分:3.5/5星級 O by Tamara 提供了兩種體驗的故事:設施獲得4星的堅實,而服務標準徘徊在3星左右 - 創造了一個有趣的對比,管理層應該解決。 好:酒店的設施真的非常優秀,非常值得一去。基礎設施和設施體現了周到的設計和優質的投資。 挑戰:不幸的是,服務執行與設施標準不符。在我們入住期間,我們發現自己多次重複請求 - 無論是在餐廳還是與一般酒店工作人員。早餐服務特別有趣,意想不到:工作人員展示了我稱之爲“布朗運動熱情好客”的許多精力充沛的運動,但並不總是朝着生產方向發展。物品經常被遺忘,後續工作比預期的更頻繁。 關於:我們要求延遲退房至下午1:00,前台只批准了30-minute延期,但我們的賬單反映了2-hour延遲退房,這種差異需要管理層立即關注。 建議:酒店將受益於全面的員工再培訓,以保持服務質量與優良設施一致。此外,客房和公共區域可以使用翻新來保持整體標準。 底線:設施使這家酒店值得考慮,但管理團隊需要投資於服務培訓和運營一致性。通過這些改進,O by Tamara很容易成爲傑出的物業。 我仍然希望管理層能迅速解決這些問題。 就這樣!

酒店不錯。早餐很棒。一般酒店的食物和飲料都不錯。工作人員禮貌周到,會加倍努力幫忙。還會再來他們的

酒店已經到多年了,但是超級服務,足夠停車,大約30分鐘就可以走了。