VISIONAPARTMENTS蘇黎世Cramerstrasse 2-6號

The apartment might had been almost perfect, a part from the tiny double bed. But I can survive this. The problem is that there were important defects and NO (I repeat: NO) help of any kind from the organization (not even an answer to my email messages). The microwave was ancient and with a broken display (you could not know if cooking for 1 min or 10...). The window on the terrace could not be closed, so the room freezed... There was a continuous noise all day and night from the heater. But what made me really upset is the absolute absence of the organization (VISION apartments). The first time I just received an answer like "Thank you for your suggestions..." to my claim. If they used ChatGPT the quality surely would have improved. When I insisted asking, at least, a mail saying "We are sorry", nobody ever answered. Morale: I am a frequent visitor to Zurich: mu next trip has already been reserved, but through a completely different organization. Never again with Vision

Terrible experience our stay was terrible, the whole apartment smelled like heavy cigarette smoke which was really un bearable for us, secondly there was mold on the roof of the bathroom, this an extreme health hazard and when reached out to the Vision apartment support team we were offered a different apartment that we had to move at midnight with my family to with all our luggage to a new building in which the there was no bathroom light so we had use our flashlights to use the bathroom and still the support team offered a HUGE DISCOUNT of 5%, yes only 5% and mandatory book with them again. Overall terrible apartment conditon and not much help from the support team while charging me full value of the stay. I did NOT get even close to the value of money i paid for.