瑞比米米飯店蘇黎世的評論

住宿方回覆: Hey Sunshine,Thanks for sharing your thoughts. We’re glad the location worked so well for you. Being right in the heart of Zurich makes Ruby Mimi a handy base, whether you’re hopping on an early train, strolling to the lake, or nipping out for a quick bite.Your notes about the surroundings will be useful for fellow travellers, and it’s great to hear you navigated the ground floor easily. Our bar and check-in sit side by side to keep things simple, and it sounds like you got the lay of the land quickly.Whenever you’re back and fancy another effortless city break, we’d love to welcome you again.Your Ruby Mimi Team

住宿方回覆: Hey Sunshine,Thanks for sharing your experience with us. We’re really happy the location worked so well for your trip. Being right in the thick of Zurich’s lively centre makes Ruby Mimi a handy base for exploring, with easy links by rail right on the doorstep.Also lovely to hear your room felt fresh and comfortable, and that the team at the desk made such a good impression. The in‑room sound and the bar’s easygoing vibe are two touches we’re fond of, so it’s great they added to your stay.We’d love to see you again next time you’re in town.Your Ruby Mimi Team

住宿方回覆: Hey M‍e‍r‍e‍d‍i‍t‍h‍8‍8‍8‍8,Thanks for sharing your thoughts. It’s great to hear our location worked smoothly for you and that the early check-in felt well handled by our host team.We're sorry the room size didn’t hit the mark for you. Our Cozy category keeps things compact and comfortable in a very central setting. If you prefer more space, our LOFT or STAR rooms offer a roomier layout that tends to suit longer stays or guests travelling with more luggage.We also hear you on the umbrella charge and the bathroom light. We aim to keep add-ons fair and transparent, and the ideal is a room that’s restful from the moment you arrive. Your notes help us keep the experience aligned with that.We’d love to welcome you back for a longer Zurich visit and a room that fits your style a bit better.Your Ruby Mimi Team

住宿方回覆: Hey Jie-ao,Thanks a lot for the lovely review. Great to hear the central location worked well for you — being just a short stroll from the main station makes Ruby Mimi a handy springboard for diving into Zurich’s vibrant city life and setting off on a city wander.Nice one on the self check-in, too. It’s designed to be quick and easy, and once you’ve popped in the basics, you’re all set for a smooth arrival next time. We’re glad the room style matched your taste and that everything felt clean and comfy.Breakfast-wise, we keep things simple and fresh in line with our Lean Luxury philosophy — sounds like the selection of breads and the generous line-up of jams hit the spot. And your note about our friendly host at breakfast made us smile; our team loves starting the day with a warm welcome and down-to-earth service.We’d love to see you back at Ruby Mimi for another relaxed stay right in the heart of the action.Your Ruby Mimi Team

住宿方回覆: Hey Zhang Jiacheng,We appreciate you taking the time to share your experience with us. It's wonderful to hear that you found our location so convenient for exploring Zurich, whether that's heading to Bahnhofstrasse, exploring the old town, or visiting the Zurich Polytechnic Institute. We're all about providing a central location to help our guests make the most of their visit.We're also pleased to hear that you found the room clean and tidy, and that the size suited your preferences. It's great to hear you made the most of your drinking voucher by trading your daily cleaning for it and enjoyed a drink at the bar.We hope to have the pleasure of welcoming you back again to Ruby Mimi in the future.Your Ruby Mimi Team

住宿方回覆: Hey c‍o‍c‍o‍～,Thank you for sharing your experience at Ruby Mimi. We're delighted to know you appreciated our central location with a nice view of Zurich. It's great to hear you enjoyed the unique features of our rooms, such as the speakers, and found our facilities new and clean.We understand your point about the room size. Our rooms are designed to be compact yet comfortable, reflecting our Lean Luxury philosophy. However, if you need more space, particularly for luggage, we recommend our larger Loft or Wow rooms for your next visit. These offer additional room to move around and may better suit your needs.We're glad we could assist you with the window situation - our team is always ready to help make our guests' stays as pleasant as possible.Looking forward to welcoming you back to Ruby Mimi on your next trip to Zurich.Your Ruby Mimi Team

住宿方回覆: Hey Nian,Thank you for taking the time to share your experience with us. It's great to hear that our location was convenient for you and that you were satisfied with the service from one of our hosts.However, we're truly sorry to hear about your experience with our other hosts, particularly if it felt discriminatory. We are deeply committed to providing an inclusive and welcoming environment for all our guests. The situation you described does not reflect the down-to-earth service we strive to deliver. We believe in treating all our guests with respect and fairness, and we're sincerely sorry if your experience did not reflect this.Regarding your comment about the water, in addition to the safe-to-drink tap water, we also offer free infused water at the bar area. Part of our Lean Luxury philosophy is to provide essentials like free hot drinks in our Galleys, which we hope adds value to your stay.Again, we truly appreciate your feedback and hope to have the chance to welcome you back to Ruby Mimi for a better experience in the future.Your Ruby Mimi Team

住宿方回覆: Hey S‍t‍e‍p‍h‍e‍n‍8‍5‍1‍1,Thanks for sharing your thoughts. Lovely to hear your room felt roomy and spotless, and that the spot worked well for your trip. Being right in the heart of Zurich, with the station and the old town a short stroll away, is exactly why Ruby Mimi makes such an easy base for exploring the city.Thanks as well for flagging the hallway-to-bed layout. Our design keeps things sleek and space‑savvy, though we know everyone moves around a room differently. If you prefer a bit more breathing room, our Loft or Wow categories give you extra space to spread out and move about more comfortably.We’d love to welcome you back when Zurich calls again.Your Ruby Mimi team

住宿方回覆: Kean Lee，您好，感謝您抽空與我們分享您的入住體驗。很高興您從踏入Ruby Mimi的那一刻起就感受到了熱情的歡迎，尤其是Mojo的熱情服務。我們的團隊始終致力於為賓客提供盡可能舒適便捷的住宿體驗。我們也很高興得知您對我們酒店的中心位置表示讚賞。正如您所說，我們飯店的位置確實是探索蘇黎世活力都市生活的絕佳起點。我們也非常感謝您對我們客房獨特的閣樓造型和蘇黎世老城區景觀的評價。我們致力於打造一個獨特、舒適且可欣賞城市美景的空間。我們希望未來能再次歡迎您光臨Ruby Mimi。 Ruby Mimi團隊

住宿方回覆: Hey Sunshine,Thank you for sharing your thoughts. We’re sorry to hear your stay felt so disappointing and that our approach didn’t land the way it should. Everyone is welcome at Ruby Mimi, and we want every guest to feel comfortable and respected from the moment they arrive.Our style leans into high‑quality essentials in a central setting, with rooms designed to be compact and efficient, and Galleys on the floors for complimentary hot drinks whenever you fancy a break. The aim is a smooth, uncluttered experience with our hosts on hand at any time. It’s clear this wasn’t how it came across to you, and we’re sorry your impression of the atmosphere and interaction with the team felt distant rather than warm.We appreciate you taking the time to write. If your travels bring you back to Zurich, we’d like the chance to leave you with a more relaxed, friendly experience that feels true to our standards.Your Ruby Mimi Team

住宿方回覆: Hey Sunshine,Thanks for sharing your experience. We’re glad the look and feel of Ruby Mimi charmed you, and it’s lovely to hear the retro touches and the Marshall speakers hit the right note.We’re sorry for the detour on Maps. Arriving should feel easy, not like a treasure hunt in the rain. We aim for a smooth arrival from the first step, and your heads-up helps us keep directions as clear as they should be across platforms.Once you’re settled in, we keep things relaxed and effortless: help yourself to complimentary hot drinks and the Maxi bar in the Galley on your floor, and our bar is open around the clock for drinks and snacks whenever you fancy them.Thanks again for the thoughtful feedback. We’d love to welcome you back for a stay that starts on the right pin and keeps the good vibes going.Your Ruby Mimi Team