住宿方回覆: Dear Ting Kin,Thank you for your feedback. We appreciate your acknowledgment of our facilities and comfort. However, we regret that the bathroom size and water drainage issues did not meet your expectations. Your comments are valuable for our continuous improvement.Best regards,Julia P., Deputy Manager
住宿方回覆: Dear guest, thank you for your positive review. We are delighted to hear that you appreciated our convenient location and efficient cleaning service. We will strive to enhance our breakfast variety in the future. Looking forward to welcoming you back. Best regards, Julia P., Deputy Manager
住宿方回覆: Dear guest, thank you for your amazing feedback. We are delighted to hear that you found our hotel's location convenient with easy access to public transportation. We look forward to welcoming you back to Novotel Zurich City West. Best regards, Julia P., Deputy Manager
住宿方回覆: Dear guest, we are glad you found our rooms clean. We kindly remind you that cooking in the rooms triggers the smoke alarm. We appreciate your understanding and hope to welcome you back. Best regards, Julia P., Deputy Manager
訪客用戶
高級雙人床房
入住於 2025 年 1 月
家庭出遊
8 則評論
4.2/5
很好
發布於 2025 年 2 月 15 日
中規中矩,沒啥好説的。沒定早飯。其他湊活,瑞士本來就貴。
住宿方回覆: Dear Guest,Thank you for your feedback. We are sorry that your stay was not outstanding. If you have any suggestions on how we could improve your experience, please let us know. It is true that Zurich is one of the most expensive cities in the world, and this is reflected in the prices. We would be delighted to welcome you again in the future.Best regards,Julia P., Deputy Manager
住宿方回覆: Dear guest, thank you for your amazing feedback. We are delighted to hear that you found our hotel's location convenient with easy access to public transportation. We look forward to welcoming you back to Novotel Zurich City West. Best regards, Julia P., Deputy Manager