住宿方回覆: Dear Ting Kin,Thank you for your feedback. We appreciate your acknowledgment of our facilities and comfort. However, we regret that the bathroom size and water drainage issues did not meet your expectations. Your comments are valuable for our continuous improvement.Best regards,Julia P., Deputy Manager
住宿方回覆: Dear guest, thank you for your positive review. We are delighted to hear that you appreciated our convenient location and efficient cleaning service. We will strive to enhance our breakfast variety in the future. Looking forward to welcoming you back. Best regards, Julia P., Deputy Manager
住宿方回覆: Dear guest, thank you for your amazing feedback. We are delighted to hear that you found our hotel's location convenient with easy access to public transportation. We look forward to welcoming you back to Novotel Zurich City West. Best regards, Julia P., Deputy Manager
住宿方回覆: Dear guest, we are glad you found our rooms clean. We kindly remind you that cooking in the rooms triggers the smoke alarm. We appreciate your understanding and hope to welcome you back. Best regards, Julia P., Deputy Manager
住宿方回覆: Dear guest, thank you for your amazing feedback. We are delighted to hear that you found our hotel's location convenient with easy access to public transportation. We look forward to welcoming you back to Novotel Zurich City West. Best regards, Julia P., Deputy Manager
住宿方回覆: Dear LI,Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the breakfast offerings. Your positive feedback is greatly appreciated.Best regards,Julia P., Deputy Manager