蘇黎世Atelier Hermann Haller附近住宿

When we arrived at the hotel, we were informed that despite booking a twin room (I was traveling with my mother) that no such rooms were available. The receptionist was very curt and really did not seem to care whatsoever - a very ”not my problem” attitude. While serving us he was extremely rude to another guest who tried to check in who had realized that we were first in line. Overall, it was certainly not a welcoming experience. Later that day, I received an email from Expedia asking about our check in experience and I submitted my honest feedback. Later that evening, I received a call from the receptionist asking about our stay because ”I read many things” meaning he had read my check in review. It was an extremely unprofessional, threatening and passive aggressive act of intimidation that only served to encourage me to write this review and post it on as many websites as possible. Not only would I never stay in this hotel again, I would never stay in any hotel by Fassbind (the parent company) if this is the sort of staff they hire and train. In addition to our very poor staff experience, the hotel overall (though in a great location with nicely designed rooms) is very small and cramped (as are the rooms). The lobby is also the breakfast room and you can barely move around or get your items out of the elevator. The bathroom shower drain is directly in the bathroom floor and water gets everywhere. The AC us extremely weak even though we had it full blast. And other than the germ pot chocolate fountain in the lobby (which was never covered during our stay) there was not a single chocolate offered at checkin, checkout or awaiting us in the room - really quite laughable due to the name of this hotel. All in all, this was the worst hotel stay I have ever had and DO NOT recommend whatsoever.

這家酒店適合：火車站半夜三更出來晚了，沒地方睡，湊合一晚上。度假⛱️？！那你瘋了。 在旅遊旺季，寒暑假，當地節假日，休假周。歐洲本就不多的接待能力，以及老舊的市中心房屋這不能改那不能動，都會讓你的旅行體驗大打折扣。2000到3000RMB，300到400USD一晚的快捷汽車酒店，要做好心理準備。 The attached photo is to show off to those Europe hotel industry big group owners : this is a hotel which located at a very poor county in Xinjiang Province China. How it is possible that you guys let your European people living in a hotel like a pork?? At the same time you guys get paid 100million euros salaries per year and getting more and more rich from one year to another….

We stayed in both the main hotel and in the guesthouse across the alley and were quite satisfied if both facilities knowing they been renovated within the last year. The main hotel is right around the corner from Zürich HB the rooms feature a nice private bath (new, big & clean) and nice modern styling. The guesthouse as new and stylish as hotels go, but the modular bath/shower unit with its semi-transparent blue glass leaves a lot to be desired when everyone in the room knows what your doing on toilet (very little privacy). We luckily are prepared and carry large binder clips and clipped a bath towel across the glass during our stay. The staff are amazing and extremely cordial. Free coffee/tea is offered 24/7 in the main hotel and on each floor. Guest house residents must go back across the alley to the main lobby. Day tour buses are right across the street for easy access. We would stay again definitely.

在蘇黎世市區的萬豪價位跟郊區有些美景酒店差不多，不過不能跟國內尤其是廣州的相比。 那天到達的時候很晚了，因為臨時一場暴雨導致去阿彭策爾的高速封路，找不到第二條路，那邊的酒店也住不了，我帶着孩子，還有私導，定了萬豪酒店，熟悉的裝修，竟然感覺很home，前台的英文水平拔高太多，服務也很不錯，因為我們入住較晚加上是會員，前台給我們免費加床住3人, 也可以做late check out 到一點半； 到達房間洗漱後睡得還不錯，第二天大概九點多房間外面就有比較大的聲音，隔音效果一般； 早餐豐富，我們在西班牙和瑞士住過幾次五星，萬豪的歐陸早餐豐富多了，有熱乎乎的蛋卷和煎蛋，負責蛋餅的還是年輕的中國廚師🧑🍳 前台我們遇到的有德國人、西班牙人，比蘇黎世其他酒店的專業度、口語表達、熱情要好太多

The accommodation is modern and very clean. The location is great, close to a lot of places walking and also easy reach to public transport. The most impressive thing was the the lovely breakfast served in the room, which my 2 year old kid would look forward every morning. The staff was friendly and very competent. I couldn’t recommend them enough! If there was a small thing to say, would be to add roller blackouts in the bedroom’s window, they have windows blackout in the living room, but it would’ve been great to have the bedroom darker, however this is a really small thing compared to the outstanding service offered.

Hotel in buona posizione per il centro e ben servito da mezzi pubblici. La fermata del tram si trova proprio davanti l’hotel. Il personale è molto cordiale e la pulizia delle camere così come il confort sono ottimi. La colazione anche è buona.

位置離電車很近，但離蘇黎世hb站有點遠，步行13分鐘，坐車5分鐘左右，乾淨舒適。房間裡有迷你吧，可以免費喝。 （一般其他地方會壞）乾淨的衛生間，肥皂，洗髮水，味道很好，床很軟，睡的很舒服。接待員很友好。在中心有一台電腦。免費打印機、茶和咖啡最好準備好牙刷、牙膏、護髮素、發帽、棉卡，因為學校不提供。不過自己準備也好，沒問題。房間乾淨，睡的舒服👍

酒店位於一個安靜的區域。周圍有銀行、咖啡館和餐廳,有吃飯的地方。商店也,都是可用的步行。到機場或等等。火車站開30分鐘。房間小但舒適。不利的-沒有很多衛生套。酒店值得一筆錢!

商務出差，酒店門口有公交站台，離oerlikon火車站很近，11路電車可以去市區，交通非常便利。酒店很温馨，房間牆紙是草綠色的，讓人看着非常舒服。前台小哥和餐廳工作人員都很熱情。下次來蘇黎世還住這裏～～～

Acasa Suites is about a 15 min tram ride from Zurich’s historic center but trams run so frequently and are so easy to use, it shouldn’t be a big hurdle. Also Acasa is 12 minutes to the Zurich airport. Hotel rooms in Zurich tend to be quite small. In the last year, we’ve stayed at Hotel Alexandre and CitizenM in Zurich, as well as the more expensive B2 hotel. Citizen M is centrally located but you give up space- your room feels like the size of an airline cabin. We reserved a king suite at Acasa and were on the ground floor with doors that open onto a lovely semi-private garden, set w a table and 2 chairs. The suite’s two rooms have doors off a small central entry, so if you’re traveling w kids, you don’t have to wake them in their room (sleeper sofa). We enjoyed having breakfast using the small but well appointed kitchenette which includes a mini Bosch dishwasher. The hair dryer is a top line Solis model. All the details here are well done. Our room, 22, was right across from a door to a free laundry facility that you reserve through the main desk (although slots can fill up and there only one washer, one dryer). Dinner at the hotel’s restaurant was very good, and the gym hits all the notes. Staff is friendly and helpful and grocery stores and a train/tram stop are nearby. The AC works well.Love this place! Highly recommend.