This was our first visit to Zermatt and the Bausite Hotel. We reserved a corner room and received it. The view was spectacular (clear sight to the Matterhorn mountain). The Breakfast buffet was outstanding and plentiful. Freshly squeezed Orange juice daily available. The restaurant is innovative and the food delicious. We used the pool available with 2 jacuzzis. The beds with plenty of pillows are very comfortable. Bathroom is spacious. We certainly can recommend this hotel which has a great location.
I traveled with clutch and to the hotel is simply easy walk. Direct opposite the rail station and near all the restaurants and Coop.
I used the pool and it’s so nice.The breakfast was wonderful (some FOC selection in menu and a good spread in buffet) and they provide afternoon tea too.
Mmiskyroo9My husband and I spent 3 nights here during a two week hiking trip across Switzerland. We really really liked this hotel! The room was well laid out, rather spacious, and very clean. We had an amazing view of the Matterhorn from the balcony! The breakfast room is just stunning and the morning spread was lovely. The location is very convenient to town. They have an outdoor pool with a stunning view of the Matterhorn and spa facilities that include a snow room! In addition to the room and location, what impressed us the most was the front desk staff. My husband had cut the palm of his hand in the previous town where there was no doctor (a nurse cleaned and bandaged it, but could not stitch it). After arriving in Zermatt and hiking the 5 Lakes trail, my husband discovered that the butterfly bandages had come off and the wound was red and swollen. We asked the front desk staff for a doctor recommendation - - a lovely woman referred us to the emergency doctor and called ahead on our behalf. We were able to see the doctor within 15 minutes and he took good care of my husband. When we returned to the hotel and throughout our 3 day stay, numerous staff members checked in with my husband and asked how his wound was healing. They genuinely cared. It really showed us the kindness of this staff, which is in itself indicative of the culture of this property. We couldn't have been happier with our experience at this property!
We went back to the derby hotel restaurant to find out if Giovanni Zaino and his team (very attentive Fernando) were still running the good restaurant in an agile and friendly manner and... our experience was even better than the one we had here in 2021! We will definitely be dining here again next time. By the way, we're going to stay at the hotel again, which this time was full.