策馬特國家飯店(Hotel National Zermatt)

Nous avons passé un merveilleux séjour en famille dans cet hôtel. Les chambres sont spacieuses, très bien aménagée et avec des matériaux de qualité. L'espace spa est très agréable et très bien entretenu. L'ensemble du personnel est également très agréable et serviable et il y a toujours une petite attention supplémentaire pour les enfants. Un grand merci à Bastien qui est très attentionné et n'hésite pas à donner des conseils de sorties et a Maude pour sa gentillesse et son amabilité. Nous reviendrons.

What a nice place. We selected it blind, but were delighted to find that it's right across the street from both the ski rental shop and the Sunnegga mountain tram. It was an older quieter place, but full of families. Room was very well kept and had a great view. Bed was a little firm, but I managed to find foam pillows which is important to me. Ski storage in the basement was super convenient and yes, they have an elevator. The best thing of all was the staff though. Smiles and Gut Morgen's from everyone. Bastien was incredibly attentive, Raphael was always there to help and Nikos was my go-to man to learn about the city and culture. And the mountain... What a memorable trip.

Excellent hotel. It was the little things - free mini-bar (once), leant us swimming trunk for spa when we forgot ours, free suncream and lip balm on arrival, excellent friendly host team, heated boot racks, lots of information. Was nearest hotel to lift. Spa was amazing - new pool and jacuzzi, amazing ice bath and big sauna and steam room. Lots of towels and dried fruit (dried bananas were nicest!) and fresh fruit in the Spa. Thanks NZ!

Superbe découverte ! Les chambres familles sont belles et confortables. Nous avons été très bien accueillis, tout le personnel est chaleureux et bienveillant. Laurent notre serveur du samedi soir a été exemplaire et il a beaucoup d’humour. Le buffet du petit-déjeuner est bien fourni et nous avons extrêmement bien mangé le soir au restaurant. Le SPA est aussi très sympa, il y en a pour tout le monde avec 1 piscine pour les grands et une pour les petits, hammam, jacuzzi, sauna. Nous hésiterons pas à revenir dans ce super hôtel !

My family and I have travelled to Zermatt and stayed at the Hotel National six times over the last 8 years and I can not recommend it enough. It's a fantastic location, the rooms have been recently renovated and are incredibly nice, the pool and spa area are great for the whole family at the end of a long day of skiing, and my family talks about the delicious breakfast all year long as we look forward to returning again. The staff are what truly makes the National such a special place. Everyone goes out of their way to ensure your stay is perfect and, when needed, they go above and beyond what you would expect. This year, we shipped our ski gear home rather than carry it with us and mistakenly left some batteries in the bags which caused them to be rejected by DHL and eventually returned to the hotel (after we had been gone for 3 weeks). The hotel staff went through the bags, removed the disallowed items and then arranged for them to be picked back up. Above and beyond what I could have expected from any resort hotel. Thank you all again for another great Xmas ski trip.

Very nice hotel with a beautiful indoor heated pool with jacuzzi and spa area. Located within close walking distance to the train stations and downtown area. Friendly staff and helpful staff. The restaurant for breakfast was plentiful and had a good selection. Salmon for dinner was delicious! Room was spacious and fridge and coffee station are provided. Our room had a small patio off the back with chairs to sit with a slight view of the Matterhorn on a clear day!

Wir hatten einen angenehmen Aufenthalt und kommen gerne wieder! Frischer Orangensaft beim Frühstück und eine große Auswahl, top! Wellness sehr schön, hervorzuheben ist die angenehm warme Wassertemperatur in allen Becken… Zimmer etwas älter und mit Teppichböden, hier könnte man eventuell etwas erneuern, ist aber nicht weiter schlimm.

Einfach Klasse! Wieder eine Woche Skiurlaub in Zermatt und aufenthalt in Hotel National. Wie immer super Service und sehr freundliche Mittarbeiter. Halbpension natürlich ausgezeihchnet!. Zentrale Lage im Dorf und in der direkte nähe von der Sunegga (berg)bahn.

Tout était parfait. Le personnel est très sympathique et serviable. L’espace wellness est vraiment au top. Les enfants sont les bienvenus et bénéficient de petites attentions tres agréables. Nous avons passé un magnifique séjour. Et reviendrons avec grand plaisir.