假日飯店(Hotel Holiday)

Good stay! Will come back and stay here again. Thank you Holiday Inn! Good stay! Will come back and stay here again. Thank you Holiday Inn! Good stay! Will come back and stay here again. Thank you Holiday Inn!

Good location

very close to the train station , ski bus and the town center and walking distance to all slopes but there s a small uphill walk to the hotel. We were 4 big adults in a family room for 2 nights, the wooden room was very cosy, neat, clean , comfortable beddings, enough space for our clothes, bathroom was of good size, the balcony has a nice mountainous view . The Shuttle bus was 5 CHF /person , same taxi rate. The staff were helpful, plenty of space to leave luggage before and after checking in. The breakfast was good, good selection of charcuteries, cheeses, pastries, fruits , bread and hot drinks. the waitress was particularly nice and smily . Strongly recommended

Hotel maravilhoso, preço justo. Funcionários antenciosos.Ficamos uma noite eu e meus filhos. O quarto tem uma linda vista para montanhas, tudo muito limpo e organizado. O restaurante que serve o café da manhã é excelente, atendimento nota 1000 as moças que trabalham no restaurante tambem são extremamente atenciosas e gentis. Fiquei muito feliz com a estadia, voltarei no próximo ano. ❤️

The staff was very rude and unhelpful (except for the waitress at breakfast she was so kind.) They constantly seemed bothered by questions, and were often not at the front desk during the day most days we were here. At night, no one staffed the desk, and the hotel leaves keys unattended at the desk with guest names on them for pick up. As a female, this made me uneasy and seems like a safety concern. My last day there was a snow storm most of the town was shut down. But the staff wasn’t even at the desk to help get water/tea from the bar that is supposed to be open 8-16:00. They say they have a shuttle for guest but the first day they weren’t will to pick me up just before 14:00 since they stopped at 14:00, and going back my last day they were shuttling guest for the snow. They acted bothered when I asked them to assist me with booking a tax to the train station. rooms were OK but very small. Wouldn’t recommend staying here largely due to how unhelpful the staff was. You can find similar rates for much better service.

Comfortable family hotel with good buffet breakfast. Staff is very friendly. Hotel is made of solid wood, with heated room. On arrival at the train station, we were picked up by a ‘van’ free of charge. Worth booking direct with the hotel instead of via *********** or other booking platform.

We, family of 3 adults from India stayed in this hotel (room #403) for 2 nights. Our purpose was to visit Matterhorn and Gornergrat. Room size was ok and clean. The bathroom was quite large. The breakfast was a standard breakfast with all necessary food available. We had dinner at the Hôtel restaurant one night. The portions were good and we took two portions and shared among three of us. The taste was very good and fresh. The front desk man was very helpful and explained us about the basic tourist spots of Zermatt with connections.