拉蒂尼飯店

注意：圖片是從花園側面拍攝的。許多房間都面向街道。飯店位於 Schüttdorf 的中心。好大聲！ ！ ！ （學校營運、送貨區）接待人員友善且樂於助人。房間配有木鑲板（天花板和牆壁），壓抑且狹小。房間裡的地毯上有一個大污漬（真噁心），露台門旁的地毯也褪色得很厲害。對於一家四星級飯店來說，這還不夠好。不要選擇有陽台的房間，因為身為非吸菸者你不能打開窗戶！ ！ ！ 餐廳很大，還有烹飪表演（香味飄滿整個餐廳。如果你比較敏感，就不要坐在靠近香味的地方）。自助早餐沒什麼特別的，選擇也不多。這頓晚餐不值這個價錢。 !!!任何只預訂早餐的人都會被服務員視為****，即被忽視。你每天早上也會坐在不同的地方；沒有固定的餐桌，只為半膳服務的客人提供，他們會受到款待（因為有小費）。健康區很小，只有一個不鏽鋼泳池。桑拿浴室下午 3 點開放。 （桑拿是事先冷的，不可能）然後就滿了。健康區不提供更換毛巾服務。只有熱茶，沒有冷水（只能從水龍頭接水），也沒有飲水機提供的冷鮮果汁可以喝！ ！ ！對我們來說，這是不可接受的。誰喜歡它！ ！ ！不會再回來。沒什麼好感謝的！ ！ ！

歷史更悠久！我於 2020 年 1 月預訂了滑雪季的房間。我們應該在四月初出發。 由於新冠疫情，我們無法入住，因為他們通知我們，他們有義務保持該地點關閉。 當我無數次要求退還預訂押金時，他們告訴我，他們不願意這樣做，並且會為我們提供其他時間的住宿，但會從中扣除已支付的押金。 因此我們被迫在今年八月離開。 我在那裡發現的東西太可怕了！ 我發布的照片​​顯示了酒店的糟糕狀況。陳舊且有刮痕的家具、骯髒且損壞的門和牆壁、有刮痕的地板、腫脹的鑲木地板、破損的地毯。 酒店的條件和房間的大小使其成為 1 至 2 星級酒店之一！分析一下圖片，你也能明白我所說的內容了！我的結論是應該避免住這家飯店！

The hotel is "tired" and clearly used by coach tours who stay for one night and then move on. It desperately needs a facelift and bringing into the 21st century. At the same time staff need to be educated on how to best treat customers as they are face of the hotel and its business ethos. We experienced rude and unfriendly staff during our two night stay.

nach der saisonsperre, habe ich mich gleich gemeldet um hier wieder ein paar angenehme tage zu verbringen. komme doch schon seit ca. 2014 in das hotel. habe wieder mein zimmer bekommen-vollholz zierbe, balkon in den schönen garten. und als stammgast auch meinen besonderen preis. personal nett wie immer, ich wurde auch herzlichst begrüßt, der rollator wurde mir immer runter, bzw raufgebracht über die stufen beim eingang. das essen ist wie gewohnt gut gewesen, frühstück immer frische spiegeleier usw.vorhanden, frisches brot und gebäck,wurst , käse usw. alles buffet. kaffee auch daneben fruchtsaft. nachmittags gäbe es das jausenbuffet, bin leider nicht dazu gekommen,weil nicht im haus. abendessen, vorspeise und suppe buffet, hauptspeise kann man am morgen auswählen und wir abends dann serviert, genauso buffet kalter nachspeise oder auch bedienung der warmen nachspeise. immer habe ich zu meinem besonderen wein wasser dazubekommen, ungefragt. ausserdem weiss man hier welchen wein ich trinken kann. ohne was zu sagen.schöner garten mit liegen. w-lan, fernsehen sowieso. pool im untergeschoß, war ich aber nicht. ich hoffe ich kann wiederkommen.

Stayed here for a week in Jan 22. The rooms were pretty basic for the money paid. We thought the hotel was ski in ski out but this is not the case. They locked the easy route from the peiste on a night which was strange. My main problem with this place was how rude the staff were. There was one chap on reception (older guy with glasses) who was consistently so rude to each of our group, never one smiled or gave please and thank yous. We were taken back and actually laughed at his audacity. The way he spoke to his colleagues was short aswell. I found myself wanting to be rude back to him. Asking him a question was as if I asked him to punch himself in the face. In general I found the staff to lack English (unable to provide directions or recommendations). The rooms were very basic and the duvet/ cushions were so low quality they vanished when you placed your head on them. 2 small single duvets for a single bed. A twin room does not come with 2 beds but a sofa bed. So I paid £550 (half the room) to stay on a sofa bed for a week. The spa really uplifted the experience and without that I would have a major problem here. Apart from the fact it was nude (despite it being austrian to go without clothes we felt this was a little perverted). We had bed and breakfast, which was ok. There were plenty of choices it just got repetitive after a week. The juice was industrial like people say and I found the coffee to be abit off. In general the hotel was basic and just ok. There were non of the nice to haves when skiing like a fireplace. The communal area closed at 10pm every night. Restrictions on covid have recently lifted in the UK but in the hotel and Zell am See be prepared to wear masks everywhere, even outside. I would personally not return to this hotel.