Grounds are beautiful and location perfect yet found service inconsistent and room disappointing. The room was a great size yet hasn’t been updated in some time. There were no drawers for your things - and cabinetry old and scratched. when you stay for 4 nights it would be nice to have them put away as opposed to in piles in a closet where they put hard to reach or see black shelving on the sides. The gym is a small box on the pool roof. It has great equipment but it’s in the size of a closet. They need a better gym. Period. Not acceptable for a hotel of this type. We were told there was no affiliate gym near. Breakfast is a little disappointing. Service great though it was 20 minutes to get a table for breakfast which seems unfortunate when you’re staying there. Coffee in the room delicious. The valets are incredible.
Great experience. Great rooms. Great value in an amazing location. The only thing that is difficult is the view. All rooms are facing a nice colonial patio fool of olives but you don’t have a view from your room, unless you get one of the few that face the vineyard. For the rest the experience was great. The rooms were very nice and the additional happy hour and free breakfast with live music was amazing. We did not use the SPA. Too expensive for us but in line with what you see in the region.
I stayed here over 4th of July and found the hotel to be outstanding on every level. I was surprised at the negative reviews I read. First of all the hotel is beautiful and the grounds are perfectly landscaped. Our room was gorgeous as well and we even had a little patio out back. It was modern and extremely clean. The location of this hotel is ideal too - easy walk to multiple excellent restaurants. We walked to Bouchon bakery every morning. Highly recommend if you are looking for a great experience in Napa!