I got there after a long trip and they had canceled my reservation, even though it was confirmed and I’d paid a deposit. They said they were overbooked and just canceled my reservation, leaving me absolutely left me in the lurch, with no place to stay, although I had called earlier that day and confirmed my reservation. Atrocious. I am furious. Terrible hotel. Horrible to cancel a customer because of “overbooked” - not my fault!
翻譯