杏色葉裡溫飯店

美麗的財產，但管理得不好。房間很小，沒有衣櫃。早餐就是個笑話。沒有客房服務

Writing this review while in the hotel itself. As a person who resided in Apricot Yerevan several times within the span of couple of years, I must say that the service, customer service and information quality have declined SEVERELY. Booked a deluxe room, because I stayed in their deluxe rooms before and I really like the layout and the bathtub they have. They send me a message saying that we would like to upgrade your stay with us to a SUPERIOR room… I checked in, and got shocked by the room. The room doest fit to be anything but a standard room. Had a word with the reception staff, and he simply goes as “The entire hotel is booked” and simply sat on his phone and started watching videos… I checked with another hotel “DoubleTree By Hilton” which is a MUCH BETTER OPTION.. and they were more than happy to welcome me at a very discounted rate +++ upgrade my stay to superior suite. When I started discussing with the staff the matter of going to another hotel, a magical deluxe room happens to be available… WHY SAY NOT AVAILABLE SINCE THE START?????? Checked in to the room and went out to walk in the city or Yerevan. I come back for a quick recharge, and the AC is not working “Wrong Setting” I called the receptionist, and she goes as, there is nothing I can do right now because the people responsible about the AC are gone for the day… HOW IS THAT MY PROBLEM TO DEAL WITHHH??????? I fixed the AC by myself… The hotel is nice in terms of design and look… the service USED to be AMAZING but unfortunately not anymore… Dear Apricot Management, if you are reading this, you better scale your level of service up otherwise the market is going to LITERALLY wipe you out… There is a lot of great hotels nowadays in Yerevan and most importantly, names that tourists are VERY MUCH aware of.. Mariot? DoubleTree By Hilton? Novotel? HolidayInn? I would rather stay in a brand that I know and that is existing in the country I live in, than stay in a local hotel “NO DISRESPECT MEANT” and get a Horrible experience that is able to ruin my entire trip that I paid SO much money on to simply enjoy my time…

乍一看，這是一家可愛的酒店，房間寬敞，非常平靜與安寧！ ，相信我，聲音很大，非常大，絕對沒有辦法逃避分貝。聽了我們所有的抱怨，然後把房間的重新佈置留到了第二天早上！ 我們小組的所有18 名成員都非常直言不諱地抱怨我們，在第一次聚會後為我們提供了免費餐……. .但隨後就去做了後天又來了！正如我所說，水療酒店或派對酒店不能兩者兼而有之！

我們有過的最好的酒店體驗。水療中心非常棒，我喜歡這些房間以著名的亞美尼亞人命名，為我的住宿增添了獨特的文化氣息。我的目標是霍夫漢內斯·艾瓦佐夫斯基。此外，該地點還可輕鬆前往當地景點。

酒店相當時尚，設計不錯。我不喜歡它的位置——它位於一條嘈雜的街道上，步行到市中心需要20分鐘。早餐很差，但你不會餓。毛巾褪色了，灰濛濛的，破舊不堪。浴室幾乎沒有通風。

We stayed four nights and used this as our base in Yerevan and round about. It suited us very well. It's a 15-20 minute walk to Republic Square, but plenty of places to eat and drink along the way. Our room was massive and very comfortable. The decor was themed, smart and distinctive. The floor we were on offered kitchen facilities rather than having tea/coffee available in the room. The spa was highly spoken of (by our guide), but we didn't try it. We enjoyed the breakfasts in the top floor restaurant - extensive buffet style - with stunning views from the roof top terrace. Staff are inconspicuous and seem a little disengaged. We had intended trying the restaurant for dinner one evening, but it turned out to have been booked for a private wedding party. Reception told us we should have been informed of this, and a little later we were (by note under the door). Apologies were offered for any noise and inconvenience, but assurances were given that the music would stop at 11 pm. Needless to say, it didn't. We weren't unduly disturbed on our floor but other guests might have been. Unfortunate - and so maybe it would be worth enquiring about this when booking, as similar incidents are mentioned in at least one other review. Other than that, we would gladly return.