This is the second time visit here,There is a shuttle bus from train to hotel, the hotel facilities and services are perfect, the hot spring is great, the temperature is just right,Swimming pool is quite big,I must go again next time.Thankyou Mayumi Kiyu she try her best to helping me,is a nice lady=]and also Rai Rojina she is the one who can speak good english in the hotel,she helping me so much!!第二次來這裏了,從火車到酒店有專車接送,酒店設施和服務都很完善,溫泉很棒,溫度剛剛好,游泳池挺大的,下次一定要再去 .謝謝Mayumi Kiyu,她盡力幫助我,是一位好員工=]還有Rai Rojina,她是酒店裏能說一口流利英語的人,她幫了我很多!!還有一位會說普通話的男孩,他非常有禮貌,努力的幫我翻譯,thanks!
Booked a room with an in room onsen overlooking the lake which was amazing Staff went above and beyond and specifically Ziggy who helped me retrieve an item I had left behind. Amazing Kaiseki meal Would highly recommend for an amazing onsen experience.