Mövenpick Hotel & Resort Yanbu

To William I just wanted to take a moment to sincerely appreciate William outstanding service. From the moment we were seated, your warm welcome, attentiveness, and professionalism made our dining experience truly enjoyable. Your friendly demeanor and ability to anticipate our needs did not go unnoticed, and we are grateful for the effort you put into ensuring everything was perfect. Your efficiency and attention to detail reflect your dedication to great hospitality. It’s rare to find someone who not only serves food but also creates a comfortable and memorable experience for guests. Thank you for your hard work, patience, and kindness—it made all the difference in our visit. Keep up the amazing work! Your passion for service truly shines, and it does not go unappreciated.

We were told that we were the ONLY guests of the hotel, as it was undergoing renovation for the take-over by Kempinski. Despite that, we were treated so well that we didn't even notice this fact. We were upgraded to an apartment due to the refurbishment, and we had a sea view from our little patio. The hot shower wasn't working properly, and we called the Reception, and they sent Maintenance to our room which fixed the problem right away! Everything functioned like a clockwork despite their refurbishment project, and we are sure by the time Kempinski took over, everything will be perfect! We were there only for 1 night, and after a very tiring 3 week-road-trip around the country. So, this review is written on the basis that we are only using the hotel apartment as a place to relax and refresh, and not as a base to do holiday activities. Service, comfort and amenities in the room were all first class, but we didn't use any other facilities in the hotel although we were told that room service was available.