BLS 養生旅館

I really hate to give them 1 star. The view is to die for and the place is clean. Clearly the owners have the best intentions. CUSTOMER SERVICE IS THE ABSOLUTE WORST. We are returning Jamaicans. I want to subjectively declare that there is a disparity in the service and treatment offered to us than those of our traditional tourist counterparts 1. There was no record of our reservation 2. There was no hot water in the shower and I had the NERVE to insist on wanting a room with hot water. I was told “the water isn’t cold”. I insisted on it and we were given a different room… as per Rose, she took care of it for us 3. The sink pipe barely has water coming out… don’t worry, I didn’t complain as the tub had hot water. 4 The sliding doors are extremely difficult to slide— don’t bother just squeeze sideways unto the porch! We got a beautiful breakfast 2 days in a row I believe compliments of Rose. On our third day we were scheduled to leave at 9:30 Breakfast was usually served at 9, there was none. Not even an offering of tea or juice. All the workers were sitting around talking until the new guest from the previous night came down. They were greeted warmly and offered an option of breakfast and served in front of us. When Rose was asked why the difference in treatment she once again took ownership and said “I just wasn’t in a working mood today”. Upon leaving, we gave her $20 tip anyway. 5. Let me emphasize that there are no stores in the immediate vicinity for someone to WALK to. Don’t be fooled, it’s not advisable to walk anywhere. 6. It is unclear as to whether there is night staff or not. 7. No pillow protectors in our first room— big deal. 8. Only one chair on the patio and none in the room. 9. Soap dispenser in first room clogged or broken. 10. 1/4 workers was pleasant and minimally engaging. Would I recommend them? Nope. For the exorbitant rates, stay else where more central or be sure to drive. Ps: we were connected to a really nice knowledgeable gentleman who willingly took us everywhere. His honesty was refreshing and made the trip productive.