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弗拉明戈海灘集團飯店
4.2/538 評價

弗拉明戈海灘集團飯店

普拉亞布蘭卡|距離Mirador En Playa Flamingo0.14km
Rated as 4 star on TUI but this is anything but. This resort was recommended to us by a friend but wished I’d gone elsewhere. To start this cost nearly £3500 for a family of 3 (two adults and a 3 year old) for a week in May (not during a school holiday) so not cheap, we had paid an extra £350+ to have 2 bedrooms, and I had pre requested a quiet room on an upper floor. We wanted 2 bedrooms and this was the most expensive room they have and yet it is located next to the main road on the ground floor (not a quiet room as requested) and has no sea view even though there’s dozens of rooms with sea views, The main bedroom was fine except it was quite windy and the wind howled the the gaps around the window, this kept me awake 1 night but I fixed it by stuffing tissue around the frame, and both bedrooms had no ceiling light so made the both very dark, especially at night. The second bedroom only had a single bed in it and small bed size table, there was plenty of space for a large wardrobe or desk or anything, the wardrobe however was in the living/dining area, such a waste of space and made the room feel inadequate. The apar**ent itself was mostly fine besides it was very basic and the bathroom needed a big makeover, it had several cracked wall tiles, the bath tap/shower mixer was loose and came away from the wall, the shower head was a small cheap rose, there was mould in a few places around the small shower screen the leaked over the floor and the mirror needs binning as the edges all the way round are coming away and as moisture has taken its toll. The restaurant was ok, location under the resort wasn’t very welcoming and felt more like a cafe, there was some seating outside but not a lot not, staff were always friendly, the food was never hot, even if you got there at opening which we did having a toddler, the food for children was very much always the same and my son had pasta pretty much every day. Pools were nice enough but quite cramped with so many sun beds squeezed next to each other, there are signs everywhere and even in the paper map of the resort saying “reserving beds is prohibited” and will be removed but this was never enforced as loads reserved before breakfast was even open. The park is a no go, it’s kind of neglected and in a run down area behind the supermarket, the playground is basically one big climbing frame with a slide but whatever joined the 2 sections together is missing, so you can climb up the main steps but they go nowhere and you have to come back down, the side with the slide has a vertical climbing frame to get up but this is impossible for a toddler, hence why I said a no go. Finally the location is right next to the beach which is nice but besides 2 supermarkets, a cafe and a couple of restaurants there is nothing within walking distance making it feel very cut off unless you catch taxis of course. All in all I will definitely not be returning here as I’ve stayed in plenty of much better 4 star hotels, that
厄爾巴蘭薩羅特皇家度假村
3.9/549 評價

厄爾巴蘭薩羅特皇家度假村

普拉亞布蘭卡|距離Mirador En Playa Flamingo0.93km
Positives - Gorgeous pools with plenty of sun beds no need to wake up early and reserve, the beds at top in middle of the pool are great very comfy. Aqua fit was fun the lady instructing it was lovely. Bar in hotel was nice better cocktails than pool bar. Nice spacious rooms I liked that it was little villas which meant no noise from other guests. Room was clean. Entertainment was good for children. Was aloud to keep our Allinclusive wrist bands on after checkout untill we went. Lots of seats in bar area and outside. Grounds are well maintained. Animation team were good - Lots of toddlers and little children having lots of fun around the pool. Negative - restaurant is not appropriately staffed we went a few evening/ lunches with no drink due to it being table service for drinks, asked to be served and waiter not had time to come back. All waiters seemed very rushed of there feet. Also tables aren’t cleaned and re made quickly enough so we had to ask for a table to be made most evenings and then they were remade with no cutlery. The Pool bars pina coloda is not a pina coloda just tasted like a sour slush unfortunately. Lots of ques at the bars which resulted in us going out most evenings. Lack of entertainment for adults. Upon checkout we asked to leave our luggage in the luggage room we were told we aren’t aloud due to it only being for check in guests!! We were told we had to leave them in the open infront of reception, anyone had access to the bags and luggage. Despite expressing our worries and the luggage room being empty we were still told NO! I went back to get something out my bag and nobody looked or questioned if it was my bag I could have been anyone!! We had to keep our passports and documents in our beach bag and watch them all day at the pool and making sure they didn’t get wet. I found this very disappointing even 3 star hotels have luggage rooms for all customers. I’m sure when somebody’s items get stolen this will soon be changed… Overall 3* hotel due to service and food

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