雉雞客棧 - The Inn Collection Group

We had a lovely weekend at the Pheasant with friends. Our room was really nice, large enough with a massive bathroom (in the main hotel). The food was excellent, some really different items on the menu and breakfast was fresh and quickly delivered. The only reason i have not given 5 stars is they were understaffed. The staff were lovely but really busy. There was no one serving in the bar on the Sunday and tables were not cleaned. I felt sorry as the staff that were there worked really hard and they were great. Also, car parking was a bit manic. But a great weekend and we will be back.

Stayed here 7 years ago and it was excellent, especially the food. Now, it’s very expensive, hasn’t been maintained and the food offering is average at best. I was disappointed to be honest. The Pheasant Inn is now part of a chain and cost has obviously been stripped out. I won’t visit again.

Nice except for room 14 Nice hotel and lovely staff but we had booked a superior room and got room 14. This was unfortunately right over the kitchen so the kitchen fan noise was loud until 11pm then started again at 6.50am. We totally get that this is necessary to run the kitchen but this should be warned at time of booking and not be charged as a superior room.

Disappointed this time around. Our first visit was excellent, we were greeted by a lovely team of ladies that worked really well together and made the experience really friendly, inviting and enjoyable. This time around the lovely ladies had gone and the team were rude at times. On check in we were not advised that breakfast was only served until 9.30am (which is very early for a wkd at a hotel) so when we arrived for breakfast at 9.40am we were made to feel uncomfortable and told we were late! Eventhough the menu actually states breakfast is served until 11am! We were then having to ask for glasses, spoons and there was no bread left for toast! The evening prior, following our meal, the coffee machine had been switched off before 9.30pm so my daughter was unable to have a hot chocolate before bed. Good luck to anyone wanting after dinner coffees! In addition there was a large, sharp piece of plastic in my daughters egg at breakfast. We were celebrating a birthday for the weekend break, so very disappointing on this occasion. We will not be returning.

A beautiful old Inn with a lovley snug bar and restaurant. The evening meal we had was fantastic and the breakfast the same. The room was fine, albeit very small despite booking a "superior" room which I don't believe we got. However the noise levels were terrible. Our room was close to the kitchen so the extraction ducts and chefs radio carried on until gone 10.30pm which resumed promptly at 6.30am the next morning. The chef did turn the radio down after we complained for a second time, during which the bar staff gave us her sympathy as she on occassion "had" to stay in that room when nothing else was available so understood how we felt!! I wouldn't stay there again without a guarantee of different room in another part of the building.

Calme Environnement très calme et tres agréable. Personnels gentil et avenants.