I had a bad day and evening but when I arrived at the hotel, I received a very warm welcome from the receptionist Charlotte who managed to put a smile on face and cheered me up after a stressful day. She helped me out by sorting my booking after I had booked the wrong date of which I couldn't handle thing going wrong that day. As I was about to panic, Charlotte calmly offered me some water and assured me that everything was going to alright. She then showed how to change the dates online using my booking confirmation number although I had to pay a little extra but it was amazing to such individual on your side to help. Overall: After my checking, Charlotte point my room direction and wished a happy. The room was absolutely marvellous and the stay was very comfortable and I would highly recommend Travelodge Wotton In Northamptonshire.
41 評價