We stayed for 6 nights at the end of December/ new years, in unit 31 (ground floor, water front). Family of 5 (2 adults, 3 young children). Cons: A more thorough vacuum and mop would be great, as our toddler found a few small items under furniture (half eaten chocolate, and small lids). This was a bit of a safety concern for us. Carpet is stained and could do with a shampoo. Blankets in cupboards need washing. The outdoor tiled sitting area out the back needs a clean and replace this outdoor furniture - or remove it. The after hours mobile phone number in the compendium in the accommodation wasn’t up to date. The electronic gate stopped working at one point and we couldn’t leave our accommodation as a result for a couple of hours - luckily the person who no longer works for the accommodation (old phone number listed in compendium) answered her phone and kindly passed on the updated phone number! So, details need to be updated in compendium (reported to reception when we checked out) and a manually opening walk through pedestrian gate would be great for convenience/ emergencies. The pool was very cold (but this didn’t bother our kids). No spa (penthouses have their own spas), or toddler pool. Minor renovations to accommodation would be lovely. Paint throughout. Pros: The location is great! Quiet location - only the sounds of the waves. Right on the waterfront (with a very very quiet road in front), with partial ocean views. The patrolled section of beach is very close and very easy to walk to. The beach is beautiful and safe for families. Easy walk to park, playground, cafes and IGA. The accommodation is fully fenced with grassy front yard and all on one level (besides from only a few stairs up to accommodation). This is great for families with young kids. The front veranda is large with a lovely big round table and chairs. Parking for your car is right out the front of accommodation- this makes it easy for packing / unpacking car. Master bedroom has ensuite, 2nd bedroom has double bed, 3rd bedroom has 2 single beds - with shutters that open on to lounge room (this didn’t bother us - but noise would flow in / out as lounge room is next to bedroom). We were provided with a roll away bed (at an additional charge) for our toddler. So, the accommodation could sleep 7 people, if needed. Beds and pillows were comfortable. Block out curtains in bedrooms were great - kept the rooms nice and dark. Air conditioned throughout. Clothes line provided out the back of accommodation. Washing machine and dryer provided. Reception staff were friendly and helpful (over the phone and in person). Summary: Great location. Our kids loved the beach and local playground. The accommodation could be cleaned a little more thoroughly. Updates to compendium and some renovations would make this accommodation 10/10 😊.
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