波托馬克米爾斯 - 伍德布里奇鄉村旅館&套房

I purposely picked this hotel because it had an indoor pool but after checking in, I saw there was a sign that said the pool was closed. It was slightly disappointing. The staff was friendly though and the included breakfast had good options. The room wasn’t the cleanest but it wasn’t the worst.

Wonderful! Will stay again!! I really enjoyed the breakfast, the room was comfortable, and the whole entire stay overall was just very good!

We arrived at the hotel yesterday. We received our keys and proceeded to our room 403. Upon opening the door, we found the floor of the room uncleaned and an empty packet of Newport cigarettes on the floor. My wife and kids never wanted to stay in the room but I said to them to wait in the room and I will proceed to reception and see what they will say. I found a lady and I told her what happened. She said the house keeping have all gone home. No one was available to clean the room. I told her that this was totally unacceptable and something has to be done. Someone else came out and said to me don’t worry we will give you a good discount. I said to him that I need my comfort and not discount and walked away. We managed in the room and whiles leaving the hotel this morning, we again complained to the reception and they promised that the room will be cleaned. We arrived back to the hotel by 1530pm but nothing was cleaned. The dirt was still on the floor and packet of cigarette still remained in the same place. They had also not cleaned the room nor made the beds. I went back to the reception and complained again and she said ok let me give you guys a suite. Again I told her that I don’t need a suite. This hotel plus the management are really terrible. Regarding the breakfast which is included in the price, they said they will close the buffet at 9.30am. I arrived at the restaurant at 9.15am and some lady said sorry we are closed. You can only have coffee.