盧塞恩-諾伊恩基希智選假日飯店(Holiday Inn Express Luzern - Neuenkirch)

The hotel is clean and nice, however the location is far away from Lucerne and we can not reach the hotel with public transportation, we need to arrange a taxi/uber from station to hotel by ourselves. It will be better if the hotel can provide shuttle to the nearest train station or help customers to arrange taxi pick up from the train station because there is no taxi at the train station and it is hard to find uber because very few uber available in that area. The breakfast is great with various choices including fresh fruits.

Als Etappenhotel gut geeignet. Verkehrsgünstige Lage.

Mooi hotel, heel netjes en schoon. Buiten ook mogelijkheid voor een wandeling 👌

Beautiful and clean hotel! Has free parking

Bardzo czysty hotel, pyszne śniadania, bardzo miła i przyjazna obsługa. Parking przy hotelu.

First off, the room was so small. I could barely fit my 4 bags. We were a family of four; and with 4 huge bags, there was no space for us to move an inch. Bathroom had poor water drainage. We woke up late in the morning and missed breakfast.. when my husband went to grab some fruits for my 3 year old son, the person at the front desk mentioned that he would charge us for 1 apple and 1 banana. My husband agreed and went and got the fruits. The manager was like- oh, I didnt know you were staying here. Thought you were a pedestrian. This comment was veru discriminating. Not expected this kind of a service. Hugely disappointed

We are a family of 5 (with teens) and we stayed in the Holiday Inn Express for our stopover on the way to Italy. The hotel was super clean, modern and an easy location for the motorways. It did have food avail for lunch/dinner but we didn't have it so can't comment on the quality of it but did have the continental breakfast which was very good. We would have no hesitation rebooking.