新英格蘭貝斯特韋斯特優質套房飯店(Best Western Plus New England Inn Suites)

This place is wonderful every single time I love that they willing to accommodate to the fullest extent and I highly appreciate that.

Unfortunately even after double checking the pool was open it was closed when we arrived for a broken pump or something. Very quiet hotel with great staff right on the Berlin turnpike.

Excellent everytime.

I liked the fire place but that was it! The jet tub was cracked in the jet spots but worked. Very cold water!!!!! I’m not even kidding I put hot in full blast and it was still cold. Then I tried to lay down and every spring was felt. When the front desk staff came and asked about why I was leaving: he pushed the door all the way and was in my face yelling, “so you’re complaining about all these things in the room.” After that he demanded to enter the room and see these complaints. I left and had to walk past a couple of ladies of the night, not my type of environment. I have yet to hear from management and I paid for the night yet only stayed an hour. The pictures are nice though.

The hotel was absolutely nothing like any other best western ive stayed at. It was dirty with stains on th carpet broken piecesbof th air conditioner, the breakfast wasnt many options, apples bannanas yogurt, pre maid frozen omlets and frozen box sausages, i was expexting fresh pancakes the drink options was apple huicebor orange both witch tasted like the machine hasnt been cleanedor refilled in a while stale and bitter digusting, i was so disappointed because i have stayed at one in new york tht was absolutly beautiful chandeliers everywhere. The hotel had two floors with windows that people in the parking lot literally could knock on the pool was the only thing my children enjoyed we sognedout at 8 am and went straiht to a breakfast spot after paying almost 200$ i exoected a nice big breakfast as ive had at other hotels such as holiday inn and even other best westerns. Im not from C.t T. and my first time staying in a hotel there but being that i do travel alot it was the worst one ive been in, my fiancie described it as equal to motel 6 where they find all the dead bodys and have the nasty dirty rugs with the smoking sections that you have to hol your breath walking by the filthy walls. I was shocked they charged a damage fee incase i dirty anything so i imme the to took pictures of everything that was dirty upon intering the room, thin blanket. Low quality sliver of soap small overused overwashed towels, everything was just a no

I stayed 1 night and checked in a little late and my toilet was not flushing the whole time and they did nothing ! Didn’t switch my room didn’t come check the toilet or anything !