"我預訂並支付的是舒適型客房的費用，結果卻被安排到了經濟型客房。我發郵件要求退款，但一直沒有收到回覆。房間裡沒有咖啡/茶具，也沒有冰箱。與其說是飯店，不如說更像民宿。不過，早餐還不錯。泳池水溫很低，開放時間有限。桑拿房需要預約並額外付費。浴袍也要額外收費。工作人員很友好，但經常找不到人幫忙，這讓我感覺不太自在。"

"友好樂於助人的員工。水壓超讚!真的很強😂離超市也很近,方便!"

"Seldom have I experienced such friendly staff in all areas (restaurant, breakfast, reception, housekeeping, etc.). Pure wellness experience with excellent food at not exactly cheap prices, but it is a treat for the palate AND the soul."

"Lovely week in a nice park. Swimming pool and whirlpool are amazing. And they have a lovely room for kids to play. Be prepared to take your luggace skyhigh before you can enjoyed the rest of a holiday ^^. "

"你馬上感覺回家。員工很友好,很想客人什麼都沒缺。預定了一次香味按摩日程,完全滿意。游泳池小但細細,足以拉出它的鐵路。 "

"溝通不正確。高額取消費用。不了解情況，因此不可能互相寬大處理。 最重要的是，錯誤地聲稱她可以收取更多費用。 包括雜項。預訂時發生錯誤以及無效的提醒費用。 自從預訂了 20 家酒店以來，這是第一次糟糕的經歷。"

"我們可以重複 戈裏森家族"

"The rental house has been very friendly and the rooms are absolutely in order, clean and modernly renovated. But the house has come very well in the years and does not excite any charm. It is vital to know that it is 3 km in a bay to Wittenberg again and to note for bikers that the next day you need to re-high the 3 km (steil mountain) to the starting point of the Ruhrtal Weg: But the biggest shortage in the whole thing is: there is no restaurant at all or the possibility of dining in the evening. The accommodation is not offering anything and in the “place” is everything orphaned. Only a pizza delivery service from Wittenberg, but the pizza was unfortunately not good."

"Our stay at the hotel Astenturm did not meet our expectations. Two days before arrival we received a message that check-in at the Dorint Hotel in Winterberg was made. Hotel is about 4 km from the Astenturm. At the arrival at the Astenturm there was no staff member who was powerful in the German language. On the question of the park card it was just called it to stop. The way to the room was described only with rooms there. Room was not cleaned every day so there were no fresh towels. Furthermore, the ties of the predecessor were still in the bathroom waste shop. Reclamation at the reception was not understood due to lack of German knowledge. I called it colleagues. Today's departure day there was no breakfast as it's rest day. Therefore, we saved the lacking breakfast. On the other days, breakfast was a conception. 2 years ago we were enthusiastic with hotel and breakfast. The choice of the so-called breakfast buffet corresponded to a 1 star hotel. For the missed breakfast we ask for a refund of €18"