We were booked in to stay at this hotel for the weekend. We had childcare fall through and we’re unable to switch room types to accommodate. Staff was so rude and told us (who live 4 hours away) the kids not allowed to stay with us leaving us no option but to leave. The bathroom had hair all over the counter that was not mine, sheets had stains. They would not refund us, were very rude and condescending. Would not recommend staying there
翻譯