AAmy’s TravelsI’ve booked Low Wood Bay a few times but this was the first time using trip.com - we got an excellent deal and the customer service was brilliant from both trip.com and Low Wood Bay. There had been heavy snowfall so things were a bit up in the air with whether we would be coming or not due to road closures but the staff were brilliant. Thankfully we did get to come for the night and we’d booked the spa the following day. It is one of the best spas I have been to. The views are stunning. The hotel itself is really lovely, fantastic location, extremely clean and all the staff were super friendly. Will definitely be coming to stay again and can’t recommend enough for a relaxing break.
訪訪客用戶Room was a good size. Plenty of parking available. Swimming pool was nice. Nice view of the lake from the gardens. Very friendly staff. Lovely food. Pleasant gardens. The lounge was relaxing with nice sofa .
Some minor issues:
Lack of shower pressure , toilet wouldn't flush properly, blood stain on the floor of the toilet, took ages to get hot water through for showering