伯恩矛斯假日飯店(Holiday Inn Bournemouth, an IHG Hotel)

Hotel confortável e a equipe de trabalho é maravilhosa.

Location is convenient Cleanliness has room to be improved

Very pleasant receptionist, but he lacked basic informkation such as where disabled parking space was, Easy access from car cark to lift and room. Room: dirty tissue in tissue box. No toilet lid. Rubber grommets missing off seat so it banged. Nowheret o hang towels to dry. No coat hooks in bathroom. No drawers. TV not connected, had to call staff who came quickly but was unable to tell us the reception no. Good bed but tired pillows. Good quiet a/c. Breakfast : not all items on menu were available, no low fat milk, fruit salad or low fat yogurt. Cutery and napkins needed to be collected from staff on arrival in room. Eggs to order came separately so you either had to queue up again to be served the other hot items or have them go cold while you waited. - a very strange arrangement. Ancient rusty slow toaster.. Lovely staff and waitress went out of her way to help people. Reasonable selection of hote and cold items. Hotel location is good for local transport lius and car park is good, but had to be paid in advance. No resdtaurants in immediate area, but about 15 minutss to wide variety of ethnic and fast food outlets or down a hill to the pier area.

It’s an easy walk from the station and to the town/ beach also. The staff were absolutely amazing and so kind and helpful. Cleanliness spot on and the facilities were just right. No complaints here. Would definitely use again.

Very pleasantly surprised when we arrived. Front desk staff were very friendly and approachable. Communal areas were clean and nicely decorated..even smelled pleasant! For a hotel so reasonably priced, we couldn’t fault it!