靠近威爾梅特Shorewood Park的飯店

酒店位於skoie，當地的朋友說這是一個比較好的區，安全便利。馬路對麪就有一家快餐店，三餐都可以在那裡解決 ，美式的三文治、湯、沙拉、咖啡等。附近有超市、購物中心，基本需要都可以解決了。酒店的一樓有很好的餐廳，牛扒很贊。早餐比較簡單，炒雞蛋、培根、麵包、牛奶、水果和咖啡，吃飽是沒有問題的。房間大小適中，加牀應該是沒有位置的。停車場很大，有的是車位，隨便停。

酒店位置還行，房間很舒服，乾淨，前台服務很好，一樓大廳有24小時公共咖啡供應，早餐在美式中算比較豐富的，很溫馨。

我參加了一個20人的聚會,我們發現自己困在了需要一個酒店2周,傑米救了我們。當我們都到達時,她已經完全準備好了,幾乎在一起。她已經爲我們分配了房間,所以辦理入住很快,無憂無慮。房間裏面很乾淨,非常安靜。廚房很贊,有一台全冰箱,提供鍋碗盆和菜。我實際上做了不止一頓晚餐。在路上吃家裏做的飯很不錯。前台的朋友們非常友好和樂於助人。特別是莉,她非常樂於助人。喬希早上醒來也很高興。我肯定會再次住在這裏。

待業；位置便利，靠近NU校園和CPS培訓大樓，並且靠近各種各樣的商店，商店，餐館和小酒館，可為我的住宿提供支持。停車也很方便；一切都很好，包括房間，餐廳（非常好的早餐），游泳池，健身室，停車場。夏季和秋季，周六上午的農貿市場整整齊齊。存在附近鐵路服務發出的噪音，但並不可怕，並且通常會在一夜之間停止。樓梯間門發出的噪音可能會令人討厭。

Stayed 3 nights at this hotel as a Hilton Honors Gold guest with $30 Food and Beverage credit per night. Encountered outrageous issues enumerated below: 1) Checked in just after mid-night when valet has already closed. I eChecked from Hilton app and received digital key ahead of time but stopped by the front desk to make sure she has my car key for the Valet in the morning. She made a few keys which I sent my husband with so that he can get into the room to unpack as I stayed behind to fill out the paperwork for the car. He opened the room door to guests already asleep and both parties were shocked. The guests staying in my room called down to the front desk, and the only employee at the time started explaining why this may have happened. In that process, my FULL name was shared with people who are sleeping in the room I was assigned to and I learned the name of the other guest and that of her husband. The receptionist was completely frazzled, so I decided to report this to front desk the next morning. I was offered free Valet Parking during my stay. 2) There was NO restaurant onsite and no way for me to spend my Food and Beverage credit except at the self-service snack bar at the corner. I looked at the selection and inquired what my options are if I didn't want anything from the bar. I was told that I can purchase Hilton points with the F&B credit at check out, which I attempted to do. The receptionist told me that their record showed I purchased a bunch of snacks upon check in...I never even walked towards that area as I was dealing with the wrong room fiasco. I was promised to be made whole before they apply the $90 credit towards Hilton points. 3) After four emailed receipts after check out with a balance that finally showed 0, I waited a few days before I called Hilton Customer Service to check as I still haven't seen the point purchase. I was on hold with the first agent for 20 min as she supposedly called the hotel to check. She then told me she's transferring me to another agent to open a case. This was not a warm-hand-off, so I had to tell the story all over again, as the agent appeared to be soothing a crying baby at the same time. I was then again put on hold, for another 20 min, only to be transferred to the hotel reception to tell me that they now show I made snack purchase on the first night of my check in AND AGAIN upon check out, so there's no credit that they can apply towards point purchase. NOW..I don't know how to prove that I wouldn't touch the crap they have in that sad little corner they call snack bar, I'd like to know how HILTON can prove that I made those purchase. At this juncture, I'm putting this behind me. Stay away from this hotel...actually, given my experience with Hilton Customer Service, I'd say stay away from Hilton altogether.

這家酒店在埃文斯頓的位置很好,如果方便的話會很好。有兩套樓梯可以進去,電梯壞了。只有一個牌子上寫着“不正常。給您帶來的不便,我們深表歉意。我的朋友是一個輪椅使用者,只能在停車場上上下下陡峭的斜坡上爬上爬下,這樣才能進入酒店,因爲車不是人,而是汽車。我們通知前台,要求另一個入口和出口,並被告知不安全的停車庫坡道是進出電梯的唯一途徑。他們告訴我們電梯已經壞了“幾天”,我們告訴他們電梯的事,他們只打電話給工程師。這是不能接受的完全無法進入的酒店,顯然修理電梯不是他們的優先事項。另外,當我們要求幫助我們的行李時,酒店工作人員之一沒有幫助(我們都是殘疾人,不能攜帶)。她只是把我們擦去,告訴我們要問保安(沒有保安人員幫忙)。這家酒店確實需要改善他們的無障礙和殘疾做法,因爲他們排除了很大一部分人口,因此失去了客戶。

酒店的地理位置優越，離西北大學5分鐘左右，樓下餐館比較多，食品超市也有，品種也豐富。 酒店的早餐太簡單了，客房電視沒有中文，晚上空調聲音比較大，但是客房比較新，乾淨整潔，舒適感很好。如果去西北大學，這家酒店是不錯的選擇。

一切都很棒!工作人員很友好。房間很乾淨,設施條件很好!:)