威克斯巴勒希爾頓花園飯店

Terrible experience at the Hilton garden inn Wilkes barre. We arrived at 4pm for checkin to 30 people in the lobby waiting for their rooms to be ready for check in. We were told by the front desk the hotel overbooked rooms and allowed late checkouts the night before. The receptionist told us our rooms wouldn’t be ready till 8pm and offered no help or other options to help us. We were in town for a wedding, needed to shower and change. What an inconvenience. We cancelled the room, had to book another room across town and arrive late to the wedding reception. Needless to say. We’ll never be staying at the Hilton garden inn again. It’s a shame, cause we ski in that area multiple times over the winter and it seemed like a nice hotel with quality amenities.

Ok

Polite Staff, clean room, restaurants nearby Nice clean Hotel for visiting Ricketts Glen Park. Lots of restaurants within walking distance. Polite staff, clean room, convenient. Pet friendly.

The stay was great at this hotel. I needed some wine glasses and were very accommodating to give them to me for my room. Always smiling staff and very friendly

Great place to stay my daughters had a amazing time they also enjoyed the pool and everything else around.. 10/10