哈芬維爾特飯店

Überteuert, unflexibel, geizig = Kommerz Zu zweit gebucht, wegen persönlicher Gründe 3 Wochen vor Anreise Stornierung angefragt. Keine Chance. Gutschein? Nur für dieses Jahr. Musste schlussendlich alleine anreisen. Und obwohl sich das Hotel damit 4 Mal Frühstück, Abendessen, Handtücher, Sauna, Schwimmbad sparte - nicht ein Euro entgegenkommen. Kurtaxe wird erhoben aber Gästekarte wird nicht ausgegeben (Steuern!?). Essen durchschnittlich im halb so teuren und sehr viel serviceorientierten Hotel war das Essen Klassen besser authentischer und besser. Gerne lade ich hier auch Bilder des verstockten, verkalkten Bades, des mageren Frühstücks und der viel zu kurzen Öffnungszeiten von Sauna und Schwimmbad hoch. Stunden verbracht mit Kommunikation nichts zu machen. Vielleicht reagiert ja jemand auf die Bewertung.

Empfangen von einem unfreundlichem Hotelchef der komisch wirken möchte. Zimmer abgewohnt und teilweise gefährlich für die eigene Kleidung (ausgerissenes Furnier am Tisch). Service überwiegend inkompetent (Schütten Getränk um und bringen nichts neues) und fremdsprachig. Wünsche werden ignoriert. Auf Beschwerden werden Märchen erzählt warum das so ist. Frühstück ist gut, Halbpension wie aus der Kantine. Wellnessbereich ist gut. Saunazeiten werden nur ungerne eingehalten. Da muss man auch schon mal im Bademantel vorsprechen damit eingeschaltet wird. Heizung im Zimmer auf Dauerbetrieb was schlafen zum Abenteuer macht.

In all the years that I have traveled with Ledger holidays/Shearings this is by far the worst I have ever experienced. The staff are extremely rude and unfriendly and nothing is done when you report a fault with your room. The waiters and waitresses are taking away your plate even before you have finished. The food tastes okay but is always cold. If you are British then stay well clear of this place as they hate us.

Spacious hotel with friendly staff. It is typical for the region in being rather old fashioned with slightly dated rooms but perfectly comfortable and quiet thanks to the layout and absence of young children (most guests were 50+ on coach tours or package holidays). I would say there are a few minor inconveniences: poor internet connection in the room, fridge and safe not working, no kettle for refreshments, and pretty average food for dinner… seemed very salty and just two meat options available if half board.

This was my second visit to this hotel amd i returned because my first stay was so good. I travelled out on 4th January and travelled as a solo. My wife and most of my friends have given up skiing and the appeal of this hotel is that it has quite a number of single rooms, which is very rare in a ski hotel. The hotel is in an excellent position at the top of the village across the road from the bottom of the Niederau slopes. A pomma opposite the hotel means you can ski down to the gondola. The ski bus stops outside the hotel to take you down to Auffach and the lift connection to Alpbach. There are plenty of buses early morning and at the end of the day and they run to a timetable obtainable from the hotel. Hubert the hotel owner is friendly and always around at meal times, despite being in a wheelchair this year due to an ankle injury. Breakfast is at 8am and is an excellent buffet with plenty of choice including numerous hot options. You choose dinner at breakfast from a 3 choice menu for your main course which is suppplemented by soup, a buffet and a sweet, all the meals were tasty and very nice. The single rooms are small, but nice and comfortable with a table and chair, tv, ample storage space, bathroom with shower and a balcony, all you need. The leisure complex is brilliant with a large warm pool (about 20 mtrs) with water jets, a sauna and steam room and was very popular at the end of the day. The bar does tend to be quite quiet for some reason but I did meet a number of people to enjoy a drink with after dinner and ski with during the day. The hotel also has a large boot room with plenty of heated racks so your boots are warm and dry the following morning, a real plus. The hotel offers fantastic value for money, it is warm and friendly with good food and leisure facilities in an excellent position. I would also like to make a special mention about the lady behind the reception who was always on hand and was very friendly and efficient. I hope to return again

Great 3 star hotel with pool and sauna. The hotel is in a great position in Niederau, 10mins walk from main lift and bars, but you can ski over via the T bar across the road and back via a red run. Very well run by the owner who seemed constantly present. The food was good with plenty of choice at breakfast and a 3 way choice at dinner which you select at breakfast. Our double room faced the rear and was perfectly adequate and clean. The whole hotel was warm but that's preferable than cold in our opinion. All the staff were attentive and we were well looked after. Thank you.