Absolutely amazing experience!! Very Friendly staff, EXTREMELY accommodating, great breakfast buffet, and VERY clean rooms. Really happy with our stay. Also has a tiny corner in the lobby with a few activities for kids such as books, puzzles and blocks to play with. Underground parking available with an extra fee if desired.
在2023開業,威斯巴登市中心優品迎飯店在威斯巴登是一個很好的住宿選擇。 飯店地理位置好,距離威斯巴登主站500m遠,從法蘭克福機場出發只要26km。 附近有許多景點,包括City Museum at Market,Polnische Katholische Gemeinde和Reisinger-Anlagen,旅客會不自覺在此停留許多時間。 在忙碌的一天結束時,旅客可在飯店放鬆身心或外出享受城市。 這家威斯巴登飯店的客人可以使用停車場設施。
2023.07.24
我剛從威斯巴登旅行回來。住在 Premier Inn 酒店是因為它的地理位置優越,靠近 Schlachthof 音樂會場地和火車站。離市中心也很近。我喜歡的是:房間設施齊全,接待處的團隊很友好,辦理入住和退房手續非常快,沒有任何問題。我不喜歡的是:我的毛巾上有一些很長的黑毛,當我想使用它時我注意到了這一點。除此之外,皂液器(淋浴間和浴室水槽外)上有黴菌/污垢(見附圖)。我在那裡睡得很好,就像我說的,位置很棒。但我認為衛生應該是酒店的首要任務之一,所以我只給它3/5的評分。
We booked this hotel because our friends recommended it. Apparently, as they said the quality has plummeted down in comparison to their previous stays. Rooms are good size and very clean, beds comfy, the pillows, however, are old and lumpy, it’s time to replace them. I couldn’t get shower water temperature right, it was going from hot to cold without me changing the setting. A disappointing experience with the hotel air-conditioning system. We stayed on the days when the outside temperature was ranging +28+32C but the hotel already switched the system to winter mode and our room felt boiling and stuffy. We were kindly offered an upgrade and the new room was on a different side and slightly cooler but I heard other guests complaining to the hotel stuff about the same problem. I would like to thank the gentleman at the front desk, who moved us from 640 to room 345 on 18th August, I’m sorry I didn’t ask his name but I want to make the hotel management aware about his professionalism and patience that he demonstrated while dealing with our complaint. Breakfast was decent and tasty. Bar team is friendly, I had great hospitality experience, Merci to the Iranian bar manager Isa (sorry I am not sure how to spell the name). The hotel is walking distance from The Museum which I recommend to visit and the Old Town.
Located right by Market Plaza; Close to everything; especially Kurs Park which is like NY Central Park. The hotel has a policy of every other day for housekeeping but you could request everyday as needed. The hotel is a bit dated. The bathroom is small and poor designed. The bathroom amenities (soap, shampoo) are low quality. Please bring your own. Towels are worn out. The restaurant is good. Breakfast is tasty but very limited options. Staff are super friendly. Housekeeping is bad. I had a trash bag that they didn't collect for days. Shampoo, body wash are running out but never got replaced. This was before I decided to get my own since their products made my skin dry and itchy. They forgot to replenish water or the minibar as required for Privilege Room.
We have enjoyed this hotel several times over the years, specifically to attend the GO EAST Film Fest. Staff--to include the breakfast & cleaning personnel--are consistently super helpful & friendly. The breakfast buffet is excellent, but the main advantage is the hotel's location in the city center. Disadvantages are the extremely tight underground parking & this time--unpleasant toilet smells!
訪訪客Das Hotel ist sehr zentral gelegen, in der Nähe des Kongresszentrums und auch zur Innenstadt. Das Team ist äußerst motiviert und zuvorkommend. In dieser Freundlichkeit und Kompetenz erlebe ich das selten! Frühstück ist sehr gut gewesen und die Dame, die zuständig war war ebenfalls sehr sehr freundlich! Das EZ war sehr klein, jedoch sauber und funktionell! Sauna vorhanden und Fitnessraum. Alles in sehr gepflegtem Zustand!
The Nassauer Hof has always been my favorite hotel in Wiesbaden. I have stayed there many times over the past 14 years; however, I have not been to Wiesbaden since the pandemic. When I got to the hotel, they had no record of me being a prior guest. They told me that their system was updated and that all older customers had been dropped off if there had been no stay in 2-3 years. When I would come in previously, I would always be greeted by name and receive an automatic room upgrade; this time, it showed as a first visit. My room was warm when I arrived. I put the air conditioning up, and I thought it cooled down. But it was still warm. I was at the property for three nights. Finally, on the third night, I couldn't take it anymore and called down to the front desk. A housekeeping staff member came in and could tell it wasn't working; she reported to Frau Lopez, who came and said to me that It was not working and that they could transfer my room.I was still trying to figure out how they could do that, as the hotel could not give me the extra third night at the front desk, and I had to book the third night on the hotel's website (not a partner website). I was very hesitant, but she and Jannis Bamberg made it seamless. Jannis brought my bags packed to the storage area so that I could take only one bag to the checkout in the morning. The room was not comparable to the one I was in, but it was cooler. There was a smell of old smoke. My real question is why a housekeeping staff member did not notice this and report it to the front desk. Instead, I noticed they turned the thermostat to max. Frau Lopez said that would never work as it can only reach a specific temperature. Perhaps, some training needs to be done. On a positive note, the spa at Nassauer Hof was as delightful as always, maintaining its high standards and providing a relaxing experience. One issue that needs attention is the bees, which seemed to be out of control during my stay. They were particularly aggressive around the outdoor areas and even found their way inside the breakfast area. I suggested placing small fans on the tables to deter them, and I hope this advice will be considered. The entire experience could have been better, and it's time to update the bed linens; they have been the same for at least 14 years.
訪訪客用戶Great hospitality and service, and a very comfortable room After arriving from a trip and some awful nights in another hotel, the receptionist was extra considered. He even called 10 minutes after arriving in our room to check if everything was alright. The room was also very comfortable, and the bartender in the bar was almost as friendly and considered as the other employee.
訪訪客Den 3 Sternen entsprechendes Hotelzimmer. Das Hotel bietet ein außergewöhnliches Frühstücksangebot ( selbstgekochte Marmeladen, Granola ( so so lecker), Kuchen, Ingwer Shot, Laugenkringel mit Körnern, …). Den hoteleigenen Parkplatz in der Garage für 15€ pro Tag finde ich in Ordnung.
I've read some of the previous reviews and they made me think. This hotel isn't pretending to be the Ritz. It is a classic German 3 star hotel and way up on the scale. The room was clean, beds extremely comfortable and the staff could not have been more helpful. They went above and beyond. As for the location, yes it may seem intimidating, but welcome to a 21st century European city. There is nothing intimidating, just people having a good time. There are a trillion restaurants within walking distance catering for every taste. Would I stay there again? Definitely.