衛斯理旅館

We stayed at Wesley Inn because we had a critical patient at Wesley Hospital. We stayed 2 nights & pretty sure it is exactly the same everything as it was when I stayed here in the 70’s & 80’s for the same reason. I don’t care what it looks like it because it’s all about location. What makes me angry is had to re-key our key both nights & after putting out do not disturb both mornings & asking at the front desk to not clean they came in our room anyway! Also, turned off the air—- it’s 85 degrees now & it is not cooling off. I will drive across town from now on!

Phones in the room do not work. The coffee pot is the wrong size and overflows. No wake-up calls. Breakfast was a joke! Only a granola bar and a juice big enough to fill up the stomach of a five-year-old!

The customer service was absolutely terrible, I have never had such a bad experience at a hotel in all my life. Paid for 2 nights and was not able to check in due to lack of communication from hotel.

This was a nice hotel in good location with plenty of parking. Check in was friendly and helpful and it was good value. There was no breakfast on offer but we knew that but there was a good place immediately next door. There were all the usual amenities in the room and the standard US chain hotel type bathroom. The carpets were a bit grubby in the hallway but otherwise clean. The ice bucket leaked and loads of my paperwork got soaked. The main issue was the bed. It felt comfortable when in it but EVERY time my husband moved or turned over (and vice versa) we woke each other up as it felt like we were being tossed around in a small boat at sea. It led to a very disturbing night. Otherwise all was fine.