衛斯理旅館

Staff were kind. The Bathroom was clean, room looked clean but smelled like moldy air freshener. Commom areas were dirty.

I’ve stayed here for like 5 days and it’s so nice and peaceful. The rooms are really cool and the staff is friendly and welcoming. I’ll recommend to stay here and have a good time.

Location is saving grace. Site description not accurate. Desk is not 24 hrs—closes at 11pm-7am. Breakfast is now a bag with 2 items-smallest container of apple juice and small fruit cup. Hall carpet worn and dirty. Every nite our key didn’t work and needed rekeyed. Every day despite a sign “do not enter” the maid came in spread the bed and turned the air conditioner off so room was 90 degrees. We knew it was not a 5 star hotel…however nonworking key every night and entering a room asking for privacy is not acceptable.

We stayed at Wesley Inn because we had a critical patient at Wesley Hospital. We stayed 2 nights & pretty sure it is exactly the same everything as it was when I stayed here in the 70’s & 80’s for the same reason. I don’t care what it looks like it because it’s all about location. What makes me angry is had to re-key our key both nights & after putting out do not disturb both mornings & asking at the front desk to not clean they came in our room anyway! Also, turned off the air—- it’s 85 degrees now & it is not cooling off. I will drive across town from now on!

Phones in the room do not work. The coffee pot is the wrong size and overflows. No wake-up calls. Breakfast was a joke! Only a granola bar and a juice big enough to fill up the stomach of a five-year-old!

The customer service was absolutely terrible, I have never had such a bad experience at a hotel in all my life. Paid for 2 nights and was not able to check in due to lack of communication from hotel.