威奇托福爾斯Kiwanis Park附近住宿

The staff at this hotel was very helpful and friendly. However, the first room they put me in every light in the room was on and the AC didn’t work. The bathroom sink would not drain. They moved me to another room and again the bathroom sink was very slow to drain. When I tried to get back in my room to leave the door lock would not work. I had to stand in the hall while they changed batteries. This is supposed to be done on a regular basis. There’s a little lake next to the hotel that’s nice. In the bathroom, the grout was coming up out of the floor in places and I stepped on a piece of grout in the middle of night. Hurt! Should have been re-grouted along time ago. Hotel shows its age, but let me say again the staff was great!

酒店很乾淨,入住方便快捷。早餐有很多選擇,包括酸奶吧,有麥片和新鮮水果。房間在一個相當的區域,牀單聞起來很新鮮!我很喜歡我的住宿。我會回來的,這樣家人可以在夏天享受室外游泳池。

這家酒店現在排在我們威奇塔瀑布的榜首,整個酒店從停車場到前台到電梯,特別是房間,都極其乾淨整潔,不僅看起來乾淨,這個地方聞起來乾淨。前台經理Rebecca很棒。進入大堂時,她給我們留下了深刻的印象,非常專業和禮貌。

我不知道從哪裏開始這個傑出的酒店。非常好,邀請,乾淨,熱情。喜歡大堂的裝飾,所有的座位都可以享受氛圍!!房間閃閃發光的乾淨。毛毛巾,浴室的閃亮裝置。牀很舒服,枕頭也一樣。做得好,Delta Hotel,Wichita Falls,Tx。感謝您讓我們的週年紀念日難忘。我們很快就會回來。餐廳-WellbornR2很棒。我們的牛排晚餐和早餐都很好,兩者都很好吃!喜歡我們早餐食物上的微綠色。

I was passing through for work and stopped by for the evening. I wanted to love this place but sadly had several issues. First the customer service. We had an issue with the room and booking and were met with such attitude, rudeness, and disrespect- I’ll be contacting Marriott corporate. I’ve never felt so “attacked” over a minute service issue on their end, that was supposedly resolved hours ago. I called and had a message in the booking margin about said discrepancy. Second, it’s very noisy / close to the freeway beware ( lots of traffic noise even with the air on). Lastly, while the rooms are nice, modern and clean (for the most part), the “clean” smell was overpowering to the point of triggering my allergies. Wouldn’t stay again and would not recommend it. Response to Sue McGill. Yes please send the video to corporate to ensure proper management training and rehiring of a qualified GM. Sadly, Marriot didn’t complete a criminal bg check as we found. Be wary. If there’s a minor issue she’ll claim “you were yelling in the lobby “ and “you are being filmed.” Check the 1-star reviews and pray that you don't have to deal with her. You will deal with a rude woman with an arrest record :) who lies about guests to keep herself in good graces. I guess next time (you want to roll your eyes, yell at, or embarrass a customer, by throwing a CC (a different one-star review or tell someone ”I've tried 7 cards let's hope this one works” when you only swiped 2 (a lie), or tell someone ”you're from another country I guess you've never seen water bugs”)(another one-star review)....Just remember you are one Google search / Fb message search away from being called out. Slander by the way means a lie, public records are facts. As your “bullying” continues. My bf said just let it go but I do not tolerate rudeness or disrespect in the hospitality field where I am a paying customer. Sad, it's such a lovely property. Just poorly managed from the top...down.