紐約揚克斯凱悅嘉軒飯店(Hyatt Place New York Yonkers)

Clean and polite staff. Close to a shopping mall and restaurants by walking distance 1 mins

A clean and tidy hotel situated near a shopping area with restaurants.

Great hotel. Rooms are exceptionally clean and the service is top notch. Highly recommend.

Best location

The hotel was dirty, the room was small. The King Size Bed was not King Sized. The Staff was rude. I had recently lost my mother, my reason for being in the area. My husband and I checked out after one night, and found another hotel.

Overall, our stay at the Hyatt was okay. We’ve stayed here before and had a pleasant experience. However, this time around not so much. We had loud neighbors, an outdated television and were woken due to noise complaints. We initially didn’t complain about the neighbors because we heard kids and we understood. Just seemed unfair to then be woken up and being blamed for making noise. The hotel apologized, which we appreciate. I wish they would upgrade to smart TVs. It would be a better business practice if guests would be placed further apart given guests with kids.