巴爾的摩白色沼澤希爾頓花園飯店

Staff were excellent, friendly, and helpful. HVAC worked, though building was a little humid. The microwave in our room had a damged door that made me concerned about the safety of its use (door was partially melted on the interior). This is the hotel that Hilton has forgotten. Hotel finishes and fixtures are tired, worn, and should be updated. Hotel was suffering from a plumbing leak that shut down all icemakers but one in the lobby and created a bit of a slippery situation in the lobby for several days. Hotel hot tub was also out of commission. Location is excellent - near a variety of eating options and relatively close to Baltimore.

hot tub broken. ice machines broken. whole place felt like a lack of being maintained. was also charged for breakfast that no one received

Room Not Ready When I checked in I was sent to 403 which was NOT ready I had to come back down to the front desk and inform him

Amazing location but that's about it. Upon arrival we were informed that the pool and hot tub were closed for maintenance. This was the main reason i chose this hotel. I also booked a suite, that to my surprise, didn't have a door for the bedroom.

Lil over priced went for pool but pool and hot tis always closed so just for regular hotel stay price is not worth the stay

Happy, but a big but. No hot water for showers in the morning. Lizzo ending to her nice stay. AJ was very apologetic and very accommodating. He wasn’t able to give credit through the app, but able to give us some Hilton points.