希爾克勞福特貝斯特韋斯特飯店

The most excellent staycation It's the best get away for me, nice location easy to get to Edinburgh and Glasgow. The staff where wonderful they made me feel like part of their family. Absolutely great customer service from the arrival greetings from lovely receptionist Zoe and duty manager Andy whose hospitality was awesome. To the lovely housekeeper Bernie who stocked up on my chamoline teas and Scottish honey, to Shaine the waitress at breakfast, the lovely maintance man and the lovely duty manager Scott who went above and beyond his duties on my departure. I thank each of you for making my stay welcoming and homely. Much appreciate the care from all the staff at the hotel who where all professional and helpful.

Unfortunate the rooms do not have window screens as it was very hot that evening and so could not leave window open due to no screen and so many mosquitos etc. Street facing room quite loud late into the night with traffic passing close. Unfortunately the guest across the hall was in and out of the room every 10-15 mins from midnight until near 3am and their door slammed every time. The hotel should do proper maintenance to make sure all room doors close soft. Great service on arrival, easy free parking and decent quality restaurant with fair pricing,.

The staff were extremely accommodating and friendly. I plan on staying here when I come back to Scotland. It is central to both Edinburgh and Glasgow which is awesome and not too busy.

No lift , cold bedroom , breakfast was a disappointing. Girl on reception was pleasant and helpfull. Did cater for gluton free

Sauberes und ansprechendes Hotel . Leider war das Personal beim Frühstück nicht besonders freundlich

Propre mais extrêmement chaud et très très bruyant, donc impossible de laisser les fenetres ouvertes pour avoir un peu d'aération