韋茅斯濱海普瑞米爾飯店

密封袋裡的枕頭上沾滿了嘔吐物🤢 我們入住了，工作人員很友好，位置也很好，離海邊只有一分鐘的路程，步行到海灘和城鎮都很方便。但我們帶著一個蹣跚學步的孩子，所以我們打開了密封袋，拿出了兩個備用枕頭。其中一個枕頭是濕的，上面還有嘔吐物🤯，它們是怎麼跑到密封袋裡的？工作人員幾乎都沒檢查過？我們投訴了，一位工作人員說“哦，這太淘氣了”，暗示有人沒有檢查。然後我們給總部寫了一封投訴信，他們只是說沒問題，因為枕頭已經換了。他們對衛生問題隻字未提，沒有道歉，也沒有提供任何賠償。我們住過很多次Premier Inn酒店，但這次事件表明，如果發生這樣的事情會是什麼後果，只要他們有你的錢，他們就不會太在意。謝謝Premier Inn飯店。很棒的客戶服務。不想再住你們飯店了

這家旅館看起來有點老舊，與我之前在PI的體驗大相徑庭。我們主要抱怨的是，馬桶每次沖水之間都要花很長時間——至少20分鐘——才能把水箱注滿——對於兩個共用房間的人來說，既不舒服又不衛生。我知道很多房間都有這個問題，因為我們被告知無法換房。我覺得很奇怪，明知這個問題卻沒有解決。我想補充一點，清潔度低於預期，尤其是浴室。此外，浴室沒有暖氣，也沒有烘乾毛巾的設施。雖然我們投訴後被告知可以每天更換毛巾——但這不算什麼優質服務。

酒店一塵不染，工作人員非常樂於助人且友好，地理位置優越，就在海灘對面，提供免費停車，房間舒適安靜。房間設施齊全，溫馨舒適，床也非常舒適。餐廳的食物很棒，員工也很棒。謝謝

員工很友善……房間溫暖乾淨，床也很舒服，但千萬別選82號房。雖然這是升級的房間，但我們的睡眠還是受到了影響，因為它似乎位於鍋爐房上方，而且發電機整晚都斷斷續續！我們覺得很煩，所以帶耳塞吧！

Sadly, we had a disappointing stay as standards have significantly declined. The bed wasn’t that comfortable, the toilet didn’t flush properly and the room wasn’t very clean. We declined the meal and breakfast deal because the restaurant wasn’t clean and the WC’s were truly unacceptable, with an overpowering stench, which I can only liken to public toilets that are rarely cleaned and have never seen disinfectant or bleach. In another set of WC’s the toilet was leaking, along with the radiator. Cleanliness standards really need addressing sooner rather than later.

Have stayed at this hotel quite a few times over the Years, and I can honesty say this has been the worse.. Yes it is close to town and the beach have always been able to park however.. Was greater OK nothing special, was asked if wanted to book a table at the restaurant, we did for the evening, asked of there was any food they wasn't serving as when stayed in December last year quite a lot of food was not being served due to shortage at the supplier, we was told no all was good food wise, so we booked. Went to the room, walked through the door was freezing cold as window was left open and outside was in the minus, the couch had a pice of chocolate on it, there was only 2 teabags in the pot, the bath was mingling was rusty and looked dirty and stained. There was also a tag from and item of clothing under the bed so don't believe had been cleaned very well.. When we went out I closed the door and noticed it was very wobbly, it was closed but didn't look safe, spoke to lady at reception who advised she will get the maintenance chap to take a look and would look at seeing if we could change rooms, we went out walked down to the beach and town. When we returned at 15,00 we was advised the door was safe and secure and had been tightened and it happened when someone before tried false there way In previously but the latch now at an angle, when asked about moving we was told could not move at that time. While in room we checked out the menu to decide what to have to save time when at the brewers fair, was looking forward to what we choose, got over to the restraunt to be td there was no make your own pizza or jacket potatoes, both which was wanted, then re decided by looking at the menu to realise the menu in the room is not the same as the one at the brewers fair, I did tell the lady but nothing has been changed at the hotel.. The following day after coming back for a day out around 9pm we had ran out of teabags, went to the receptionist who advised they had no teabags left, didn't even go and check the housekeepers trolly to get any, how does a hotel of this size run out of teabags. The hallways didn't even look like it had been hoovered as fluff on carpet in the morning was still there at 9pm. We enjoy staying in premier in as we like the beds and blackout curtains but this hotel will not see us again..